Demo

Desktop Support Technician

Motion Recruitment
Clearwater, FL Contractor
POSTED ON 3/27/2025 CLOSED ON 4/25/2025

What are the responsibilities and job description for the Desktop Support Technician position at Motion Recruitment?

Job Title: Desktop Support Technician

Location: Clearwater, FL 33765

Duration: 3 months Contract to hire

Client: CompuCom Systems


KEY RESPONSIBILITIES:

  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
  • Documents, maintains, upgrades, or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security, and systems groups.
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Network connection issues, track network connections back to network switches.
  • Escalates problems and issues to a higher level of support if unable to resolve.
  • Represents client in a professional and businesslike manner and communicates effectively with customers and associates.
  • Interacts with customers, responding to routine technical questions or request for information.


Is it a good fit? (Requirements):

  • 3 years of related desktop and/or deskside support experience
  • Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience.
  • Excellent customer service skills
  • A Certification is a plus.
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