What are the responsibilities and job description for the IT Helpdesk Support Specialist position at Motion Recruitment?
A highly reputable organization is searching for an experienced Tier II IT professional to join their team and work as a full time Help Desk Technician. This exciting opportunity is centrally located in St. Louis, Missouri. The role will require deep knowledge in configuring, troubleshooting and fixing issues on Windows, Linux and Mac devices. Basic understanding of Network tools, mobile device management, Office 365 apps, cloud platforms and IT ticketing systems like Jira and ServiceNow.
This role offers a fantastic opportunity for growth and professional development. You’ll be working closely with your team to fulfill tickets, maintain device security and troubleshooting software and hardware systems. Work in a highly dynamic environment, leveraging your creative problem skills and software expertise. Your diligence will ensure that mission critical systems are operating smoothly and consistently.
Required Skills & Experience
- 3 years of experience as a Help Desk technician, IT support or similar role
- Deep knowledge of troubleshooting and fixing issues with Windows, Mac, and Linux devices
- Basic Network maintenance and troubleshooting DNS, DHCP, TCP / IP, and LAN
- Experience with security and device monitoring tools
- Complete understanding of Office 365 applications
Desired Skills & Experience
What You Will Be Doing
Tech Breakdown
Daily Responsibilities
The Offer
You will receive the following benefits :
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
