What are the responsibilities and job description for the Modernization Project Manager - Salesforce position at Motion Recruitment?
Position Summary
A key priority initiative is the implementation of a unified Salesforce Licensing, Permitting, and Inspection (LPI) system to support essential business functions. To ensure the success of this technology implementation, we are seeking a Project Manager to oversee the project. The role involves managing the implementation, coordinating between business, technical, and vendor stakeholders, and ensuring the Salesforce instance meets business needs throughout all phases of development and maintenance. The goal is to define standardized business processes, deliver a modern digital experience, and enable the timely deployment of critical technology that can be continuously improved.
The Project Manager will collaborate with stakeholders to deliver a user-centered product using agile methodologies and modern software development practices while fostering innovation within the organization. This role includes surfacing key decisions affecting software development, coordinating schedules, tracking deliverables, analyzing budgets, and creating milestones to drive the project's success. The Project Manager will work closely with business and technical leads to ensure alignment across stakeholders.
The ideal candidate should have experience managing large software projects and/or leading complex technology solutions, with strong attention to detail in tracking deliverables, anticipating risks, and driving vendors to deliver successful results. Experience with large Salesforce deployments is highly preferred.
Responsibilities
This is a contract role with a hybrid schedule. The position requires 2–3 days per week on-site in Boston, with flexibility depending on vendor and team meetings.
Posted By: Aliya Lazarus
A key priority initiative is the implementation of a unified Salesforce Licensing, Permitting, and Inspection (LPI) system to support essential business functions. To ensure the success of this technology implementation, we are seeking a Project Manager to oversee the project. The role involves managing the implementation, coordinating between business, technical, and vendor stakeholders, and ensuring the Salesforce instance meets business needs throughout all phases of development and maintenance. The goal is to define standardized business processes, deliver a modern digital experience, and enable the timely deployment of critical technology that can be continuously improved.
The Project Manager will collaborate with stakeholders to deliver a user-centered product using agile methodologies and modern software development practices while fostering innovation within the organization. This role includes surfacing key decisions affecting software development, coordinating schedules, tracking deliverables, analyzing budgets, and creating milestones to drive the project's success. The Project Manager will work closely with business and technical leads to ensure alignment across stakeholders.
The ideal candidate should have experience managing large software projects and/or leading complex technology solutions, with strong attention to detail in tracking deliverables, anticipating risks, and driving vendors to deliver successful results. Experience with large Salesforce deployments is highly preferred.
Responsibilities
- Collaborate with internal teams, external vendors, and stakeholders to define project scope, objectives, deliverables, success criteria, and strategic alignment.
- Create and maintain project documentation, including charters, plans, status reports, and operational checklists.
- Develop project work plans, dependency diagrams, and schedules, identifying required resources to deliver the project scope.
- Track project plans and schedules using enterprise reporting tools (e.g., MS Project Online).
- Manage program scope, schedule, budget, and resources to meet requirements and ensure customer satisfaction, communicating progress to senior leadership.
- Facilitate technical support, including architectural and compliance reviews, and oversee project artifacts.
- Manage project risks and issues to mitigate potential barriers to success, escalating concerns to leadership when necessary.
- Serve as the primary point of contact for communication between vendors, stakeholders, and other organizations, coordinating meetings and tracking action items.
- Develop and validate test plans, driving acceptance testing and ensuring readiness for product deployment.
- Maintain budget spreadsheets, track vendor billing, and alert management to discrepancies.
- 5–8 years of experience in IT project management, with a track record of managing complex, cross-functional IT projects.
- Strong issue management, root cause analysis, and troubleshooting skills.
- Proficiency in Microsoft Office 365, Teams, SharePoint Online, and Project Online; Power BI knowledge is a plus.
- Experience managing large public sector IT projects and familiarity with state or municipal practices, policies, and budgeting is a major advantage.
- Knowledge of organizational change management, including end-user training.
- Expertise in project management concepts as defined by PMI, as well as Agile/Scrum and ITIL methodologies.
- Experience managing multiple projects in a matrixed environment, with strong prioritization and multitasking skills.
- Excellent communication skills, with the ability to tailor information to various audiences and build rapport at all levels of an organization.
- Demonstrated leadership, organizational, and customer service skills, with process redesign experience highly desired.
- Understanding of the software development lifecycle and release management processes.
- Experience implementing Salesforce or managing large Salesforce deployments is a significant advantage.
- Proven ability to manage end-to-end software or services projects, including product development and team leadership.
- Proficiency in both waterfall and agile methodologies, with the ability to facilitate all aspects of project management under either framework.
- Strong ability to build trusted relationships with stakeholders, senior managers, and team members across the organization.
- Experience managing contracts and working with vendors to deliver large-scale products or services.
This is a contract role with a hybrid schedule. The position requires 2–3 days per week on-site in Boston, with flexibility depending on vendor and team meetings.
Posted By: Aliya Lazarus
