Demo

Senior Video Platform Support Specialist

Motion Recruitment
Dallas, TX Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 4/22/2025

This full-time role in Dallas, TX, offers the opportunity to join a leader in cloud-based security and AI-driven analytics. Specializing in VSaaS, the company integrates cutting-edge technology with existing systems to deliver cost-effective solutions. It's perfect for those passionate about leveraging advanced technology to make an impact.

The ideal candidate is a Senior Support Specialist with a strong technical background, particularly in software and application support. Expertise in Linux, Windows, Mac, O365 / M365, Active Directory / Group Policy, and TCP / IP networking is essential. This role is critical in supporting the U.S. rollout of a newly acquired video platform, with a strong emphasis on ensuring seamless software performance. Experience with video management systems and AI technologies is highly desirable to excel in this role.

Located in North Dallas, TX, this role offers a competitive salary of $80-90K and the opportunity to join a leader in cloud security and AI analytics.

Required Skills & Experience

  • Strong experience in software and application support, specifically with video platforms in a security environment.
  • Expertise in Linux (Red Hat), Windows Server 2010, and IP camera technologies.
  • Proficiency in networking protocols, including TCP / IP, DNS, and VPNs.
  • Experience troubleshooting cloud connectivity issues and integrating IoT devices.
  • Ability to interface with external customers and partners to address technical issues effectively.

Desired Skills & Experience

  • Familiarity with AI-driven video analytics and video management systems.
  • Strong knowledge of Active Directory / Group Policy and cloud platforms like AWS or Azure.
  • Certifications in networking (e.g., CCNA) or cloud platforms are a plus.
  • Previous experience in a Video Surveillance as a Service (VSaaS) environment.
  • What You Will Be Doing

    Tech Breakdown

  • 40% Red Hat Linux
  • 30% Windows Server 2010
  • 30% Networking and cloud connectivity
  • Daily Responsibilities

  • 70% Hands-On Technical Support
  • 15% Management Duties
  • 15% Team Collaboration
  • The Offer

  • Full-time role
  • Competitive salary of $80-90K
  • Bonus eligible
  • You will receive the following benefits :

  • Medical, Dental, and Vision Insurance
  • Vacation Time
  • Stock Options
  • Applicants must be currently authorized to work in the US on a full-time basis now and in the future

    Salary : $80,000 - $90,000

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