Sr. Office & Community Manager

Title : Administrative

Description : Company Overview :

We do Modern Business. Were helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. Its an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the worlds most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team :

Workplace Resources is a highly trusted team, responsible for providing an incredible experience for our ZEOs We create and support offices that look good, initiatives that feel good, and programs that do good and our community. As a lean team of creative and innovative workplace champions, we work closely to understand the needs of our ever evolving workforce so we can continue to drive collaboration, promote learning, and nurture our ZEO culture wherever people work. Theres no shortage of opportunities, energy, and drive with this team!

The Role :

As an Office and Community Manager, you will be based in our Headquarters in Redwood City and work alongside a Front Desk Administrator to create an amazing work environment. Additionally, along with the rest of our global Workplace Resources team, you will help support our distributed workforce of ZEOs by leading and driving engaging and energizing activities both in person and virtually, while also making sure that teams have what they need to be successful. This is done through Slack, email, and in person. You are the face of our HQ and we want you to be a resource for everyone.

This role is required to be in the office located in Redwood City at least 4 days per week.

Some travel within the US or Internationally may be required approximately once a quarter.

What youll do :

Enhance the energy and connection of employees

Help organize and / or support office events, both virtually and in-person

Develop new and impactful engagement projects and programs to enhance the experience of our ZEOs

Work collaboratively within the rest of the Workplace Resources team and with

cross-functional groups to lead and run various programs

Provide important information and create excitement and connection through Slack

Draft and distribute clear communication to all levels of management

Support employees and visitors

Listen to the needs of our ZEOs both through formal meetings and informal conversations

Report on in-office employee attendance across our global offices

Assist with employees needs in the office

Play a key role in onboarding and offboarding employees

Manage incoming requests and questions using a ticketing system

Facilitate office access and badging for employees and guests

Support guests or employees traveling to an office they are not familiar with - provide

directions and needed information, add them to the building guest list, and ensure they

have everything they need

Maintain a safe, clean, and organized office :

Take pride in the appearance of the office and make it friendly for our employees and guests

Maintain adequately stocked kitchens and office supplies, restock paper and copy machine

products, and general upkeep of office equipment

Manage weekly snack ordering and budgeting with our vendors

Order meals for the office when required

Ensure safety measures are in place

Ensure conference rooms are clean, functional and presentable

Manage shipping and receiving for the office

Assist with facility improvement projects including furniture modifications, setups, and

moves

Communicate with building management for any facilities needs

Respond to building emergencies

Manage services with various vendors

Skills : Your experience : ? Interpersonal skills, supported by excellent written and oral communications skills ? Demonstrated ability to interact effectively with a wide variety of people and levels of management ? A positive, can do attitude with a willingness to try new things ? Proven ability to be resourceful in solving problems without supervision ? Must be customer service oriented ? Ability to work independently and to define and solve problems, set priorities, and propose solutions ? Extremely proactive with a strong willingness to get involved in discussions and projects ? Can think creatively and out of the box ? Experience managing complex projects from start to finish ? Demonstrated ability to work and multi-task effectively in a fast-paced, dynamic office environment ? Data driven and proficient in MS excel or Google sheets ? Knowledge of G Suite Apps and Slack ? Ability to learn new software programs; familiarity with Zoom (or other VC systems) preferred ? Ability to lift 15 - 20 pounds ? Bachelor’s degree preferred; high school diploma or GED required ? Five years of related experience, with at least one year managing other team members