What are the responsibilities and job description for the Senior Manager, Business Strategy & Operations position at Motive?
About the Role:
As a Senior Manager of Sales Operations, you will play a crucial role in driving operational excellence and strategic initiatives within our sales organization. You will work alongside and collaborate with our global Sales Operations team to drive efficiencies, reduce wasted time, and ensure the sales team operates at their best. This role will report to the Senior Director of Operations and help lead the effort in supporting sales leadership (from Front Line through our SVP)
What You'll Do:
- Help tame the `Run the Business` beast by removing unnecessary work and automating whenever possible
- Create ad-hoc reporting and work on weekly/monthly/quarterly business reviews.
- Own and run projects from end to end that support sales and/or operations initiatives.
- Develop and manage dashboards, reports, and analytical tools to provide insights to senior leadership (both in sales as well as operations)
- Troubleshoot issues and manage pilot programs and other initiatives.
- Partner with our globally distributed team, including our offshore sales team to drive and increase revenue
What We're Looking For:
- Minimum of 5 years of experience in business intelligence, sales operations, or related fields.
- Previous experience in an analyst role and managerial experience in leading a team.
- Experience with sales strategy and operations within a fast-growing SaaS (SaaS plus hardware is a plus)
- Experience with SMB, Commercial and/or Mid Market (high volume/high velocity environments preferred)
- Proficiency in Salesforce, Excel, Google Docs, and preferable Tableau/SQL.
- Exceptional analytical and communication skills with a proactive, adaptable mindset.
- Strong problem-solving abilities and attention to detail.
- Bachelor's degree in Business, Finance, Data Science, or a related field; advanced degrees or relevant certifications are advantageous.
- A commitment to creating a diverse and inclusive workplace.
