What are the responsibilities and job description for the GOLF SHOP ATTENDANT 1 position at Mount Airy Casino Resort?
Position Overview:
The Golf Shop Attendant 1 is responsible for assisting the Club House Manager in the execution of the daily operations of the golf shop while ensuring superior service to all patrons and guests of the Hotel/Casino. All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations.
Essential Job Functions:
- Assists the Clubhouse Manager in the daily operations of the golf shop.
- Processes customer transactions related to daily golf course play.
- Assists the Clubhouse Manager in the scheduling and monitoring of daily golf play.
- Processes golf shop retail transactions.
- Assists the Clubhouse Manager with coordination and execution of group golf events
- Assists the Clubhouse Manger with monitoring of golf cart fleet .
- Communicates issues relevant to golf shop daily operations to the Clubhouse Manager.
- Promotes positive guest, employee and public relations at all times.
- Responsible for the quality, consistency and presentation of all products and services delivered.
- Assists in other projects and handles job tasks as deemed appropriate.
- Attends meetings as necessary.
- Meets attendance guidelines and adheres to regulatory, departmental and company policies.
Essential Requirements:
- Must be able to perform each of the essential functions and responsibilities satisfactorily.
- Must be a minimum 18 years of age or older upon employment.
- High School Diploma or equivalent required.
- One to three years of retail experience.
- Possesses excellent customer service skills.
- Strong interpersonal qualities.
- Flexible to work any scheduled shifts and/or days, including weekends and holidays.
- Must be able to be approved for and maintain a valid Pennsylvania Gaming License, if necessary.
ADA Requirements:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
- Must be able to stand, walk and move through all property areas. Must be able to stand, sit reach, bend, stoop or kneel for long periods.
- Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.
- Adequate manual dexterity to operate office equipment and engage in lifting up to seventy-five (75) pounds.
Other Skills/Abilities:
- Must be able to handle exposure to areas where smoking is permitted.
- Must be able to work in all weather conditions.
- Must be able to handle exposure to chemicals.
- Must be able to speak, read, write and understand English. Must have oral and aural acuity and ability to respond to cues.
Employment is contingent upon a favorable outcome of a background investigation and drug screening.
The Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing need of the organization.
