What are the responsibilities and job description for the Epic Application Analyst Cadence and Prelude I - IV position at Mount Nittany Health?
POSITION SUMMARY
The Epic Cadence Analyst involves managing and implementing EHR services, specifically focusing on Epic Patient Access applications. The role requires collaboration with healthcare professionals to enhance patient workflows and ensure effective use of technology delivery. The analyst will serve as a subject matter expert, mentor team members, and lead software upgrade initiatives. Off-hours work and participation in on-call rotation are required.
MINIMUM REQUIREMENTS
Education:
- Bachelor’s degree in Information Technology or equivalent combination of education and experience.
- Epic Certifications in one or more Epic applications (required within 180 days of hire)
Experience:
- Familiarity with legal requirements and operational policies related to patient and family privacy practices
- EHR Configuration and Build Experience
Knowledge, Skills, Abilities:
- Knowledge of system development methodology and principles of project management.
- Ability to analyze and solve problems.
- Technical knowledge and understanding of clinical systems.
- Ability to communicate effectively with staff.
- Ability to set priorities and manage time effectively
License/Certification/Registration:
- None required
SUPERVISION RECEIVED
Receives minimal supervision from the Manager, IT Access and Revenue Cycle
SUPERVISION GIVEN
None
ESSENTIAL FUNCTIONS
- Acting as the primary support contact for the application's end ‐ users. Provide Epic product function, design, build, and testing expertise for assigned Epic module related to Epic Patient Access applications including Prelude and Cadence
- Work closely with Patient Access users to design, build and improve scheduling, registration, admission, authorization, and patient throughput workflows
- Identifying issues that arise in their application area as well as issues that impact other application teams, and working to resolve them
- Guiding workflow design, building and testing the system, and analyzing other technical issues associated with Epic software
- Identifying and implementing requested changes to the system
- Serving as a liaison between end users' workflow needs and Epic implementation staff
- Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
- Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regards to the project deliverables and timeline
- Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions
- Participating in training and working with end users
- Troubleshooting problems and questions
- Reviewing the status of projects and issues on an ongoing basis with leadership
- Support other systems, as assigned.
NON-ESSENTIAL FUNCTIONS
Performs related and miscellaneous duties as assigned.
