What are the responsibilities and job description for the Epic Application Analyst Interface Bridges I-IV position at Mount Nittany Health?
POSITION SUMMARY
The Application Analyst – Cross Application (Interface (Bridges)) is responsible for managing the full implementation cycle of interfaces, web services, and industry-standard APIs (such as FHIR), including analysis, design, specification, implementation, go-live, and ongoing support. The role involves collaborating closely with application teams, subject matter experts, and third-party application experts to understand business needs, document requirements, and configure interfaces accordingly. The Analyst partners with these groups to troubleshoot and resolve interface-related issues, supporting ongoing application projects as necessary. A significant aspect of the role is reviewing, triaging, and resolving daily interface errors, coordinating with technical teams, application teams, and third-party system representatives as required. Additionally, the position involves identifying and escalating risks tied to technical tasks and third-party systems, while coordinating activities such as testing, build, cutover planning, and go-live with various stakeholders, including vendors and technical teams. The role also entails collaborating with interface engine developers to create data-translation strategies that meet the needs of both Epic and third-party systems, and providing proactive support by monitoring live interfaces to promptly address and resolve issues. Off-hours work and participation in on-call rotation are required.
MINIMUM REQUIREMENTS
Education:
- Bachelor’s degree in Information Technology or equivalent combination of education and experience.
- Epic Certifications in one or more Epic applications (required within 180 days of hire)
Experience:
- Strong analytical, communication, and troubleshooting skills
- Ability to understand business requirements and their impact on technical solutions
- Ability to work in a complex environment to manage multiple concurrent communication needs
- Skill at tracking tasks, defining next steps, identifying owners, and holding others accountable
- Ability to coordinate activities and facilitate meetings involving multiple stakeholders, including vendors,subject matter experts, interface engine developers, and end users
- EHR Configuration and Build Experience
Knowledge, Skills, Abilities:
- Knowledge of system development methodology and principles of project management.
- Ability to analyze and solve problems.
- Technical knowledge and understanding of clinical systems.
- Ability to communicate effectively with staff.
- Ability to set priorities and manage time effectively
License/Certification/Registration:
- None required
SUPERVISION RECEIVED
Receives minimal supervision from the Manager, Infrastructure & Cyber Security.
SUPERVISION GIVEN
None
ESSENTIAL FUNCTIONS
- Managing the entire implementation cycle of interfaces, web services, and industry ‐ standard APIs (such asFHIR), including analysis, design, specification, implementation, go ‐ live, and support
- Working closely with application teams, subject matter experts, and third ‐ party application experts to determine business needs, document requirements, and configure interfaces per the requirements.
- Partnering with these groups to diagnose and resolve interface ‐ related issues and supporting ongoing application projects as needed.
- Reviewing, triaging, and resolving day ‐ to ‐ day interface errors, including coordinating with technical teams,application teams, and third ‐ party system representatives as necessary
- Identifying and escalating risks associated with technical project tasks and third ‐ party systems
- Coordinating interface ‐ specific tasks and activities like testing, build, cutover planning, and go ‐ live by engaging subject matter experts, vendors, server and networking teams, Epic Client System Administrators,and interface engine developers.
- Working with interface engine developers to develop data ‐ translation strategies to support the needs of Epic and your third ‐ party systems
- Providing proactive support by monitoring live interfaces and collaborating with experts to resolve issues
NON-ESSENTIAL FUNCTIONS
Performs related and miscellaneous duties as assigned.
