What are the responsibilities and job description for the Associate IT Director – Workplace Technology Services – Corporate – Days – Onsite Monday – Friday position at Mount Sinai Health System?
Description
Associate IT Director – Workplace Technology Services – Corporate – Days – Onsite Monday – Friday - Req# 3023835
Location: 150 E 42nd Street onsite/hybrid - one remote day per week
Shift: Monday - Friday 9am - 5pm
The IT Associate Director plans, organizes, and directs the day-to-day activities within the department. The Associate Director will assist the IT Director in implementing operational policies and procedures and ensure operational efficiency across the department. Additionally, the role will lead specialized IT services, ensuring comprehensive and white-glove support for senior executives.
Responsibilities
The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $132,000.00 - $211,065.50 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Non-Bargaining Unit, 288 - DTP End User Computing - MSH, Mount Sinai Hospital
Employer Description
Strength Through Diversity
The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:
Explore more about this opportunity and how you can help us write a new chapter in our history!
“About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”
EOE Minorities/Women/Disabled/Veterans
Compensation
The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $132000 - $211065.5 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Associate IT Director – Workplace Technology Services – Corporate – Days – Onsite Monday – Friday - Req# 3023835
Location: 150 E 42nd Street onsite/hybrid - one remote day per week
Shift: Monday - Friday 9am - 5pm
The IT Associate Director plans, organizes, and directs the day-to-day activities within the department. The Associate Director will assist the IT Director in implementing operational policies and procedures and ensure operational efficiency across the department. Additionally, the role will lead specialized IT services, ensuring comprehensive and white-glove support for senior executives.
Responsibilities
- IT Management and Oversight: Manage and oversee all IT-related activities under the direction of the IT Director, in accordance with departmental guidelines and best practices. This includes evaluating design, development, and coordination of projects.
- Technical Support and Consultation: Provide technical support and consultation on the installation, configuration, upgrading, troubleshooting, and repair of applicable software, hardware, and peripheral devices. Create accurate reports with recommendations for improvements.
- Executive and End-User IT Support: Lead and manage the Executive Concierge group, setting goals and strategic direction to provide superior, white-glove IT support for senior executives. Oversee the coordination and delivery of IT support for end users, including executives, across diverse settings such as clinical locations, corporate offices, offsite locations, residential environments, and administrative offices, ensuring seamless technology support and the highest level of customer service.
- Technical Communication: Communicate technical strategy, standards, policies, and procedures to non-technical users clearly and regularly. Ensure transparent and effective communication between senior executives, administrative staff, and technical teams.
- Project Management: Define and communicate project milestones, scope of work, and resource allocation. Ensure that support strategies are responsive to the complex, time-sensitive nature of executive schedules, minimizing disruptions.
- Staff Supervision and Development: Supervise, hire, train, and evaluate assigned staff. Work with employees to correct deficiencies, implement corrective actions, and encourage professional development. Lead staff management, supervision, scheduling, development, and performance evaluation.
- Strategic Planning: Assist in the development of long- and short-term goals for the department, ensuring alignment with organizational objectives.
- Financial and Administrative Reporting: Prepare or coordinate financial and administrative reports. Analyze and interpret data, including financial statistics and management planning data, to predict resource needs and develop long-range plans.
- Vendor Management: Manage vendor relationships and service contracts, ensuring optimal performance and alignment with department needs.
- Performance Metrics and Reporting: Develop metrics and reporting mechanisms to track support performance, executive satisfaction, and service-level adherence, driving data-driven improvements in service delivery.
- Additional Duties: Perform other related duties as needed.
- Bachelors Degree in business, computer science or related field.
- 10 years in the information technology field or its equivalent.
The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $132,000.00 - $211,065.50 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Non-Bargaining Unit, 288 - DTP End User Computing - MSH, Mount Sinai Hospital
Employer Description
Strength Through Diversity
The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:
- Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
- Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
- Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.
Explore more about this opportunity and how you can help us write a new chapter in our history!
“About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”
EOE Minorities/Women/Disabled/Veterans
Compensation
The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $132000 - $211065.5 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Salary : $132,000 - $211,066
