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Case Manager

Mountain Care Network
Dunbar, WV Full Time
POSTED ON 6/18/2023 CLOSED ON 7/17/2023

What are the responsibilities and job description for the Case Manager position at Mountain Care Network?

We are looking for a Case Manager to enhance the quality of patient management, maximize satisfaction and promote cost effectiveness. The successful candidate will be accountable for the full patient care cycle. Case Manager duties include assessing, planning, implementing, monitoring and evaluating actions required to meet the client’s health and human services needed. A certified Case Manager is a plus.

  • Coordinating and providing care that is safe, timely, effective, efficient, equitable, and client-centered
  • Handling case assignments, draft service plans, review case progress and determine case closure
  • Helping clients achieve wellness and autonomy
  • Facilitate multiple care aspects (case coordination, information sharing, etc)
  • Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
  • Develop effective working relations and cooperate with medical team throughout the entire case management process
  • Arrange abeyances with social services, health and governmental agencies
  • Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction
  • Record cases information, complete accurately all necessary forms and produce statistical reports
  • Promote quality and cost-effective interventions and outcomes
  • Assess and address motivational and psychosocial issues
  • Adhere to professional standards as outlined by protocols, rules and regulations

Case Managers need to have at least a Bachelor's Degree granted by an accredited college or university in one of the following human services fields: Psychology; Criminal Justice; Board of Regents with health specialization; Recreational Therapy; Political Science; Nursing; Sociology; Social Work; Counseling; Teacher Education; Behavioral Health; Liberal Arts or; Other Degrees approved by the West Virginia Board of Social Work

What does a Case Manager do?

Case Managers help their patients understand their options concerning the specific situation they are dealing with at the time. They are liaisons between patients and their treatment or care options. There are case managers for mental health, substance abuse, rehabilitation, legal, medical and more.

What are the duties and responsibilities of a Case Manager?

Case Managers work directly with their clients. They review their records, speak with their family members, and understand their history to assess their needs and conditions properly. They partner with organizations on behalf of their patients to find the best options. An essential part of a case manager’s responsibilities is preparing the proper care plan.

What makes a good Case Manager?

A good case manager is empathetic, caring, organized, and has strong relationship-building skills. Case managers understand and know about different resources available in the community. They also have excellent documentation, time management, and multitasking skills. What makes an effective case manager is their ability to communicate with the patient and their families.

Who does Case Manager work with?

Case managers work in various settings, so who they work with depends on the situation. They can collaborate with administrators, insurance companies, providers, medical teams, and Social Workers.

Job Type: Full-time

Pay: $38,000.00 - $42,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call

Education:

  • Bachelor's (Required)

Experience:

  • Case management: 1 year (Required)

Work Location: In person

Salary : $38,000 - $42,000

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