Support Staff

Mountain Comprehensive Care Center is hiring for a Support staff at our Madisonville clinic.

PURPOSE: Main duties will include operating the reception desk including checking clients in for services, answering phones, scheduling appointments, working with electronic medical records and similar administrative duties. Further duties will be to provide clinic support with billing services for the clinic and school based clinicians in the surrounding counties. Medical billing and client support experience in a clinic setting preferred.

MINIMUM QUALIFICATIONS: High School graduate or GED supplemented by one year of experience. Must have a valid Kentucky motor vehicle operator’s license.

SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES: Must be able to type and have general knowledge of office procedures and computer office programs. Ability to maintain professional attitude in working with co-workers and public. Considerable knowledge of organization methods, rules, and office equipment. Ability to plan and organize. Sound judgment, initiative, and resourcefulness. Must pass a background check and have a valid KY driver’s license.

TYPICAL PHYSICAL DEMANDS: Requires sitting, standing, bending and walking. Must be able to lift and carry light loads, (up to 15 pounds).

RESPONSIBILITIES: MCCC is an Equal Opportunity Employer. Employment opportunity is offered based on job qualifications regardless of race, religion, color, national origin, gender, pregnancy, sexual orientation, age disability, veteran’s or victimization status. MCCC actively seeks to enhance career objective of minorities, women, older people and people with intellectual or developmental disabilities.

RESPONSIBILITIES:

• Provide exceptional patient service at the front desk, including greeting patients and managing appointments.
• Handle medical records and ensure compliance with HIPAA regulations.
• Assist with medical billing and collections, utilizing EMR systems.
• Maintain organized filing systems and manage multi-line phone systems.
• Collaborate with healthcare professionals to support clinic operations and enhance patient care.
• Utilize computer skills to manage patient information and perform administrative tasks efficiently.

Job Type: Full-time

Pay: $14.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• On-the-job training
• Paid jury duty
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Medical office: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Madisonville, KY: Relocate before starting work (Required)

Work Location: In person

Salary : $14