POSITION RESPONSIBILITIES

General Duties: Ability to contact patients regarding health care needs, effectively and efficiently; Communicate, effectively organize tasks, multitask as needed, participate in group meetings as needed. Other duties, as assigned.

Specific Duties

• Contact patients identified by care teams to offer Chronic Conditions support visits.
• Provide care management services to patients in their own home.
• Conduct classes at multiple locations on rotating schedules as needed.
• Contact patients prior to scheduled appointments to provide reminders.
• Follow patients A1C, cholesterol levels, blood pressure, weight, and sets goals for patient.
• Collect patient information and release forms required for program.
• Assist patients in identifying and removing barriers in their healthcare.
• Maintains professional appearance and follows established dress codes.
• Follows established policies and procedures and maintains confidentiality.
• Demonstrates reliability and dependability in meeting work schedules, the fulfillment of responsibilities and commitments in daily attendance, punctuality, productivity, and efficiency.
• Maintains awareness of new information applicable to the positions in duties and responsibilities (e.g. policies, meeting minutes, procedures, memoranda, protocols, etc.)
• Works in harmony with other healthcare professionals, clinic staff, administration staff and patients by exhibiting a positive attitude and a commitment to MCHC’s mission, vision, and values.
• All other duties and tasks, as assigned.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

This position requires compliance with Health Center’s compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.

Position Supervised by:

Medical Director, and Clinic Administrators.

Personnel Supervised by this position:

Physical Requirements:

The primary portion of work is in a well-lit, ventilated, and air-conditioned facility. It may require prolonged, extensive sitting/standing. Position may require stooping, kneeling, crouching, reaching, handling, and/or use of tactile information. The individual must be able to express ideas or exchange thoughts by means of talking, hearing, reading, and/or writing. The individual should have motor coordination, manual dexterity, finger dexterity, eye-hand-foot coordination. This position may include transporting objects, and lifting up to

50 pounds.

Qualifications and Education Requirements

This position requires completion of an accredited college-level training program leading to an associate’s degree, two plus years of experience in a Community Health Worker role. Basic knowledge of computer systems and internet. Certification and license required for this position include MA registry or certification and Community Health Worker certification by the state of Kentucky.