What are the responsibilities and job description for the Automotive Service Advisor - Ford/CDJR position at Mountain Home Auto Ranch?
THE AUTO RANCH GROUP IS GROWING -- AND HIRING!
Are you good with customers? Like to have fun? You know that creating relationships with customers creates customers for life! If that sounds like you and your idea of a great job, then a rewarding career as a Automotive Service Advisor could be the job for you!
We are looking for someone to join our service team in Mountain Home, Idaho. Previous automotive experience is a plus, but we are willing to train customer-focused individuals. Along with great pay and benefits, you'll enjoy a life in an area of the country that offers world-class outdoor activities like hunting and fishing, skiing, whitewater rafting, cycling and more.
The Auto Ranch Group is a growing family-owned company with lots of opportunities. We have a large and loyal customer base, a solid and forward-thinking management team that has been in place for over 20 years, and lots of growth on the horizon. Have fun, make good $$$, work in a store with a small-town feel but still with a large Auto Group that has expansion plans. Get in on the ground floor now and grow with our company!
Additional Perks Are ........
- Life Insurance
- Disability & Accident coverage
- Medical, dental and vision coverage
- 401(K) Retirement Plan with percentage match
- Generous Paid Time Off policy
- Paid Holidays
- Employee Discounts
- Paid training programs
- State of the art facility, equipment and software
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Write service repair orders and ensure that customers receive prompt, courteous, and effective service
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Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
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Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
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Distribute work between technicians efficiently
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Answer questions about vehicle problems, warranties, services, and repairs
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Maintain Customer Success Index at or above company standards
Qualifications
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Organized and friendly personality
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Time management skills
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Fantastic communication skills with your customers
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Professional, well-groomed personal appearance
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Consistent record of service and sales success
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Strong record of positive customer satisfaction results
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Team oriented and self-motivated
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Clean driving record and valid driver’s license
