What are the responsibilities and job description for the Debt Recovery Specialist position at Mountain Land Collections?
Job Opportunity: Debt Recovery / Resolution Specialist
Location: American Fork, UT
Full-Time | $20-$30/hr
Are you looking for a rewarding role where you can make a difference? MLC is hiring Debt Recovery/Resolution Specialists, and we want YOU to join our team!
We’re looking for someone comfortable with computers, can type 35 words per minute, and loves helping people find solutions. We’ll train you if you don’t have experience in collections, call centers, or sales—but we do value experience where it’s applicable.
What you'll be doing:
- Working with a supportive team to help consumers resolve their debt.
- Handling inbound and outbound calls to discuss payments, set up payment plans, and more.
- Using a friendly but firm approach—showing our consumers respect and dignity is required.
We offer:
- Full-time hours (M-F, 8a-5p or 9a-6p after training—NO weekends!).
- Paid holidays, PTO, and benefits after 60 days (dental, health, life insurance, etc.).
- A comfortable office environment with a casual dress code and catered lunch once a month.
- A $300 signing bonus after 45 days, plus an additional $300 after 6 months of successful employment, meeting minimum requirements.
- Competitive pay: Base pay is $20/hour, plus bonuses based on performance. (Some of our top agents make $2400 /mo in bonus!).
Requirements:
- Punctual, reliable, and professional.
- Personal/professional references and background check required.
- Must be able to type at least 35 words per minute and multitask on a computer.
- We’re looking for long-term, career-minded individuals who are ready to grow with us.
If you're excited to make a positive impact and earn a great paycheck, apply today!
Job Type: Full-time
Pay: $20 - $30 per hour (depending on experience bonus)
Expected Hours: 40 per week
Location: In-person at our American Fork, UT office
Benefits:
- Health, Dental and Vision Insurance
- Life Insurance
- Paid Time Off (PTO)
- Uncapped Bonus Opportunity
Experience:
- Collections, Sales, or Call Center: 1 years preferred but not required
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20 - $30