What are the responsibilities and job description for the Hospitality Service Coordinator position at Mountain Lodge at Telluride?
Role Description
This exciting opportunity at Mountain Lodge at Telluride requires a highly skilled and customer-focused Front Desk Agent. The ideal candidate will possess excellent communication skills, a passion for delivering exceptional service, and the ability to work effectively in a fast-paced environment. Key responsibilities include:
Main Responsibilities
This exciting opportunity at Mountain Lodge at Telluride requires a highly skilled and customer-focused Front Desk Agent. The ideal candidate will possess excellent communication skills, a passion for delivering exceptional service, and the ability to work effectively in a fast-paced environment. Key responsibilities include:
Main Responsibilities
- Serve as the primary point of contact for guests, responding promptly to inquiries and resolving issues efficiently.
- Register guests, manage reservations, and handle all aspects of front desk operations.
- Collaborate with colleagues to ensure seamless communication and coordination across departments.
- Maintain accurate records, perform administrative tasks, and participate in quality control initiatives.
- Upsell and promote additional services, products, and amenities to enhance the guest experience.
- Develop a comprehensive understanding of local offerings, events, and attractions to provide expert recommendations.
