Assistant Innkeeper

Job Summary:

The Assistant Innkeeper will oversee and coordinate with the Innkeeper about theday-to-day operations of the hotel, providing quality service and accommodations to hotel guests.

Supervisory Responsibilities:
·Assist with interviews, and trains new hotel staff.

· Oversees the daily operations and staffing of the hotel.

· Assist in Handling discipline of employees in accordance with hotel policy.

Duties/Responsibilities:
· Coordinates and oversees all hotel operations, ensuring quality service is provided within the established business plan and budget.

· Greets and welcomes guests.

· Works to resolve issues or problems that guests may experience.

· Handles special requests and accommodations.

· Inspects facilities to ensure compliance with applicable standards and regulations.

· Ensures maintenance issues are addressed in a timely manner.

· Analyzes financial information; plans and facilitates purchases.

· Coordinates services with outside suppliers, vendors, travel agencies, and event planners.

· Develops and maintains a marketing strategy to promote the hotel and services, especially convention and business functions.

· Performs other related duties as assigned.

Required Skills/Abilities:
· Excellent verbal and written communication skills.

· Excellent interpersonal and customer service skills.

· Excellent organizational skills and attention to detail.

· Strong analytical and problem-solving skills.

· Strong supervisory and leadership skills.

· Extensive knowledge of hotel and hospitality industry.

· Proficient with Microsoft Office Suite or related software.
Education and Experience:
· Bachelor’s degree, preferably in hotel management, business administration, or related field, required.

· Five or more years of experience in the hotel industry required; managerial experience preferred.
Physical Requirements:
· Prolonged periods sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds at times.

Job Type: Full-time

Pay: $30,000.00 - $50,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Relocation assistance

Schedule:

• Day shift
• Holidays
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay
• Tips

Ability to commute/relocate:

• Killington, VT 05751: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hospitality: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

Salary : $30,000 - $50,000