What are the responsibilities and job description for the Director of Patient Services - Hospice Homecare position at Mountain Valley Hospice?
Job Description
Job Description
Director of Patient Services – Hospice Home Care
Location : Pilot Mountain, NC
Every Patient. Every Family. Every Time.
At Mountain Valley, what we do is personal. Personal for those we serve and personal for us. Every day we stand shoulder to shoulder with individuals facing the most daunting challenge they will ever face – a serious, or even a terminal, illness. We help those with advanced illness cope with their day-to-day struggles, whether physical, emotional, social or spiritual. We also aspire to help our communities better understand end-of-life care. For those of us at Mountain Valley, there could never be a more important or rewarding job.
An Excellent Opportunity
The Director of Patient Services is a Registered Nurse who is responsible for leading the nursing, aide, and medical records teams, ensuring the highest standards of hospice home care. This role oversees both clinical and operational performance, maintaining compliance with all regulations while fostering a culture of compassionate, patient-centered care.
Key Responsibilities
- Provide strong leadership, support, and supervision to nurses, aides, and medical records staff to ensure high-quality patient care and regulatory compliance.
- Oversee and monitor the quality of care, ensuring individualized, compassionate, and effective care plans for each patient.
- Ensure compliance with federal, state, and local regulations, as well as accreditation and hospice care standards.
- Collaborate with the interdisciplinary team to develop and coordinate comprehensive patient care plans.
- Build and maintain positive relationships with patients, families, and referral sources to promote exceptional hospice services.
Schedule
Qualifications
At Mountain Valley, we are committed to providing an environment of mutual respect with a diverse workforce; we make staffing decisions based on knowledge, skills and abilities. Mountain Valley Hospice is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived, race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws.
