What are the responsibilities and job description for the Bilingual Front Desk Receptionist - Lakewood position at Mountain View Pain Center?
Benefits:
Department: Front Desk
Status: Full Time
Location: Lakewood, CO
About the Company:
Mountain View Pain Center (MVPC) is a premier comprehensive and multidisciplinary pain group committed to relieving pain and restoring patient function and wellness. Our providers are leaders in their fields and our physicians are double-board certified in Pain Medicine. Our patients experience the unique benefits of a dynamic, physician-led, team approach in pain care that is unmatched. Our services include chiropractic care, massage therapy, acupuncture, physical therapy, interventional pain treatments, medication management and regenerative therapy.
Position Summary:
We are looking to hire a new bilingual front desk receptionist for our busy medical office. A well-organized person is a must for this position as well as the ability to multi-task while maintaining the office flow. Front Desk receptionists greet patients as they walk-in, make them feel welcome, and assist them in coordinating their care with us.
Duties and Responsibilities:
Work Location: In person
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Department: Front Desk
Status: Full Time
Location: Lakewood, CO
About the Company:
Mountain View Pain Center (MVPC) is a premier comprehensive and multidisciplinary pain group committed to relieving pain and restoring patient function and wellness. Our providers are leaders in their fields and our physicians are double-board certified in Pain Medicine. Our patients experience the unique benefits of a dynamic, physician-led, team approach in pain care that is unmatched. Our services include chiropractic care, massage therapy, acupuncture, physical therapy, interventional pain treatments, medication management and regenerative therapy.
Position Summary:
We are looking to hire a new bilingual front desk receptionist for our busy medical office. A well-organized person is a must for this position as well as the ability to multi-task while maintaining the office flow. Front Desk receptionists greet patients as they walk-in, make them feel welcome, and assist them in coordinating their care with us.
Duties and Responsibilities:
- Scheduling patients
- Taking payments
- Answer phone calls
- Make outbound calls to patients that need to reschedule appointments
- Check voicemails
- Collecting insurance information
- Scanning documents
- Act as a liaison to improve access to care for patients with limited English proficiency, ensuring they feel supported and understood.
- Provide interpretation for patient interactions, including medical appointments, front-desk inquiries, and phone calls, to facilitate clear communication between patients and medical staff.
- Ensure translations are accurate, clear, and culturally appropriate, preserving the original intent and tone.
- Describe the patient’s symptoms to the provider.
- Assist with patient education by interpreting medical advice, care instructions, and follow-up details in a way that ensures patient understanding.
- Other duties as assigned.
- High School diploma or equivalent
- Customer service experience a plus
- Must have proficient computer/typing skills
- Bilingual required (Spanish and English). Must have the ability to communicate medical information between patients and providers.
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $18 - $19
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