What are the responsibilities and job description for the BEVERAGE SERVER position at Mountaineer Casino Resort Races?
SUMMARY
Responsible for beverage service to guests in a timely manner.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Responsible to take beverage orders from guests, communicate orders accurately and deliver orders in a timely manner.
- Responsible for preparing drink orders when Bartender is not available.
- Responsible for actively observing guest alcohol consumption, signs of possible intoxication and enforcing company policy and procedure regarding limitations.
- Responsible for developing and maintaining positive guest relations through helpful and interactive guest transactions.
- Responsible for, but not limited to, the following: stocking bar items, filling ice bins, emptying garbage, mopping floors, cleaning bar mats and coolers to keep them clean and orderly.
- All other duties as assigned.
REPORTING LINE
You will report directly to the Manager of F&B Operations then to the Director of F&B.
QUALIFICATION REQUIREMENTS
- Must have excellent communication skills, be polite, and present a neat appearance at all times.
- Ability to use all equipment associated with the position, including, but not limited to, bar equipment, POS, cash register.
- The ability to work with others as a team in an efficient manner.
- You will need the ability to read, write and understand simple instruction.
- Strong verbal communication skills.
- You will need to be available to work all shifts.
- The ability to work in a fast –paced environment and stressful situations.
- You must be at least 21 years old to work on the Gaming Floor. You must be 18 years old to work in the Mahogany Sports Bar
- You also must be able to pass a background investigation and obtain and maintain a WV Racing License.
EDUCATIONAL AND/OR EXPERIENCE
High School Diploma or equivalent is preferred. Prior beverage experience is preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
OTHER SKILLS/ABILITIES
Helpful to be TIPS certified, if not training will be provided.
PHYSICAL DEMANDS
You will need to be able to stand/walk for prolonged periods of time. The ability to push, pull, kneel, twist, carry and lift up to 30 lbs.
WORK ENVIRONMENT
Will be exposed to working in a noisy, smoke/secondary smoke environment and seasonal elements.
