What are the responsibilities and job description for the Reception and Scheduling Coordinator position at Mountainville Dental of Lehigh?
About Us: We love our patients and are dedicated to providing the BEST customer care to each and every one of them. We are looking for someone AWESOME on the phone with a passion for delivering exceptional service. If you have dental front office experience and want to be part of a thriving community presence, we want you to join our dental family!
Responsibilities:
- Greet patients and handle check-in/check-out
- Answer multiple phone lines professionally and courteously
- Confirm appointments
- Prepare and organize patient charts for the next scheduled day
- Schedule patient appointments and keep the schedule full
- Post patient and insurance payments, handle insurance filing
- Manage monthly account billing
- Oversee the appearance of the reception and front desk work area
- Present financial treatment plan options
- Submit insurance claims and pre-authorizations
- Follow up with patients for recommended treatment scheduling
- Enter insurance payments
- Manage recall/recare system
Desired Skills:
- A minimum of 1 year of dental office experience
- Professional demeanor and excellent telephone etiquette
- Knowledge of dental practices and procedures
- Strong computer skills
- Strong customer service and interpersonal skills
- Experience working in a team environment
- Experience with dental insurance and dental codes
- Friendly personality with a clean appearance and positive attitude
- Strong work ethic
- Ability to multitask and pay attention to details
- Knowledge of Softdent dental program preferred but not necessary
- Be a TEAM player
Qualifications:
- Demonstrated experience with dental office operations
- Experience with PMS, ADA codes, dental claims, and insurance verification
- Strong time management and organizational skills
- Strong communication and interpersonal skills
Why Join Us? We want the “right person” to grow with our team, enjoy their time at work, and be challenged by what they do. If you are passionate about making a difference and providing top-notch customer care, we would love to hear from you!
How to Apply: If you are interested in this position, please email us at info@mdolpc.com introducing yourself and include a one-paragraph description of WHY you think YOU would be a perfect fit for this position in our practice.
Job Type: Full-time
Pay: $16.65 - $21.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Allentown, PA 18103 (Required)
Ability to Relocate:
- Allentown, PA 18103: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $21