What are the responsibilities and job description for the Senior Client Partner - Hi-tech Sector position at Movate?
Role & Summary :
Join a leading technology consulting services provider renowned for its resilience and impressive growth trajectory! As a Senior Client Partner, you will play a pivotal role in driving revenue growth and building meaningful relationships with C-Suite clients in the Hi-tech industry.
Your expertise in understanding clients' needs, challenges, and business goals will enable you to propose innovative technology and AI solutions that ensure client satisfaction and drive long-term success. We are looking for a passionate sales professional who thrives on being a trusted advisor to clients.
Title : Senior Client Partner (Hi-tech Sector)
Location : Bay Area, California, United States
Reporting to : SVP of Sales
Key Responsibilities :
- Client Relationship Management :
- Establish and nurture robust relationships with clients.
- Act as the primary point of contact for essential client accounts.
- Deeply understand clients' business goals and challenges to offer strategic IT solutions.
- Sales & Business Development :
- Seek and develop new business opportunities within existing accounts.
- Collaborate with sales teams to generate leads and convert them into profitable engagements.
- Craft and present compelling proposals and contracts to clients.
- Account Management :
- Supervise the delivery of Digital and IT services to meet client expectations and contracts.
- Monitor project progress and quickly resolve any issues that arise.
- Ensure timely invoicing and payment collection.
- Strategic Planning :
- Assist clients in identifying their long-term Digital and IT requirements and developing strategic responses.
- Provide valuable insights on emerging technologies and industry trends.
- Support clients in creating IT roadmaps and budgets.
- Collaboration :
- Work closely with internal teams, including project managers and technical consultants, to deliver top-notch IT solutions.
- Facilitate clear communication between clients and technical teams to align project objectives.
- Performance Monitoring :
- Track KPIs for client accounts and report regularly on performance.
- Conduct client satisfaction surveys and sessions for feedback.
- Develop and implement improvement plans based on feedback.
- Negotiation and Conflict Resolution :
- Negotiate contract terms and service level agreements with clients.
- Handle conflicts and disputes professionally and efficiently.
Preferred Skills & Qualifications :
EEO Statement : Movate promotes equal opportunities in all aspects of employment for qualified employees and applicants, ensuring inclusivity without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other protected characteristic.
Other Duties : This job description encompasses essential functions but is not exhaustive. Responsibilities may evolve over time with or without notice.
