Technical Billing Specialist - South Jordan, UT

Job title: Technical Billing Specialist

Location: South Jordan, UT (Onsite)

Education: High School Diploma

Experience: 2 years of experience in a customer-facing role

No of Openings: 25 openings

Roles and Responsibilities

• Understand and resolve client billing issues, which includes working with standard billing tools and payment platforms
• Handling Customer queries.
  
  

Required Skills

• Minimum High School Diploma
• Associate's or Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field preferred (or equivalent work experience).
• Excellent written, verbal, and interpersonal communication skills across all organizational levels.
• Ability to work efficiently in a fast-paced environment.
• Familiarity with modern operating systems, such as MacOS.
• Proficiency in using ticketing systems like Salesforce Service Cloud or Zendesk.
• Strong analytical skills with the ability to present clear and actionable insights to customers.
  
  

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Name(Required)

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Do you have a high school diploma?(Required)

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Do you have customer service experience / Technical Support experience?(Required)

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Do you have experince on resolving client billing issues which icludes billing tools and payment Platforms?(Required)

YesNo

Have you worked on ticketing systems like Salesforce Service Cloud or Zendesk?(Required)

YesNo

Are you willing to commute to South Jordan, UT?(Required)

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Job Level2 Years

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