What are the responsibilities and job description for the Front Desk Assistant position at MOVement Fitness?
Job Title: Front Desk Attendant
Job summary: The Front Desk Attendant is the lead customer service contact for all members, guests, or prospects. The Front desk attendant is also responsible for selling all products and services.
Essential Duties and Responsibilities:
· Greet and check in all members and guests with a positive attitude
· Sell all products and services
· Liaison between members and Membership Office: including prospects and current members
· Answer and direct all incoming phone calls
· Tend to member concerns and complaints
· Responsible for keeping front desk area clean, neat, and orderly
· Maintain professionalism even when not assisting customers
· Help the janitorial staff with housekeeping responsibilities
Required Knowledge, Skills, and Abilities:
· Highly motivated and energetic
· Excellent communication and interpersonal skills
· Organizational skills
· Pays strong attention to detail
· Ability to work comfortably in a fast-paced environment
· Must be able to workdays, evenings, and weekends as necessary
Required Education, Certifications, and Experience:
· High school diploma/GED required
· Previous customer service/sales/front desk experience
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Employee discount
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $12 - $13