Assistant, Gym Ops

Programs

Instructor Assistant, Gym Operations OPGOF1

JOB SUMMARY

The Instructor for Gateway Programs is a passionate, motivated individual who loves to work with and teach youth, provides a great customer experience, and has a desire to grow in the climbing community. The position involves top rope belaying for children and sometimes adults, facilitating games and activities, and managing risks for participants during our various youth programs. The programs include week-long camps, After School programs, parties, and other programs as needed. Part-time instructors are primarily working with youth between the ages of 4-17 for 2-4 hours per class, depending on the program. Prior climbing experience is not expected or required – we are excited to train individuals who are excited to learn!

JOB RESPONSIBILITIES

• Provide a supervised and controlled environment during all our youth and other programs.

• Communicate effectively with clients of all ages and abilities while demonstrating empathy and compassion.

• Provide excellent customer service for all guests by seeking answers and solutions for customer questions.

• Teach climbing skills from provided curriculums and create inclusive spaces that foster a sense of belonging.

• Communicate clearly and respectfully with co-workers and supervisors about feedback and concerns.

• Speak open and honestly; asking for help when needed and look to learn from mistakes.

• Develop skills to effectively communicate with others and listen to other perspectives to build partnerships.

JOB REQUIREMENTS

• Have a passion for climbing, yoga, or fitness, or an interest in engaging with our community, and shows a growth mindset through a willingness to learn and a sense of curiosity.

• Demonstrate an openness to learn from others and collaborate to achieve common goals.

• Interest in working with both children and adults to support others having transformative, purpose-driven experiences.

• Have a relentlessly positive and upbeat attitude to inspire others to live life intentionally and strive for personal bests.

• Prior experience working with youth preferred but not required.

• Ability to work 6-10 hours per week primarily on weekday afternoons and/or weekends.

• Ability to work a complete Summer Camp or After School Program. Summer Camps are typically Monday – Friday and After School programs run for 4, 6, or 8 consecutive weeks on the same day.

ADDITIONAL INFORMATION

• This is a part time position

• Starting at $18.81/hr, with flexibility based on experience

• Benefits include free membership, in-gym discounts, guest visits, and pro-deals

• New hires will complete a screening process.

• Scheduled shift times may vary from week to week or month to month.

• Opportunities for passionate individuals with strong instruction skills to advance into other operations and programs positions within the gym.