What are the responsibilities and job description for the Customer Service Representative position at Moxie Pest Control?
Moxie Pest Control in Salt Lake City, Utah is looking for an adaptable, coachable, fast learner who can assist our Office Experts in giving our internal and external customers fantastic service! Our Office Experts handle inbound calls with a smile and complete outbound calls with grace. We are growing fast and would like for YOU to be the leading voice of Moxie.
Why Moxie?
- Benefits (health, vision, & dental) available after 60 days
- Monday-Friday between 8:30 am to 5:30 pm with only 1-2 Saturdays a month!
- Sundays off guaranteed
- A growing company that can provide stability
- Incredibly upbeat and happy culture!
Responsibilities:
- Scheduling and setting appointments for customers in two different branches
- Identify, research, and resolve customer issues
- Inbound and outbound calls
- Ensure Customer Service levels are met or exceeded
Skills, Traits, and Attributes:
- Attention to detail
- Clear and concise communication
- Ability to function as a role model, ensuring that the customer remains the top priority
- Ability to organize, prioritize, meet deadlines, and follow-up on all activities
- Proven ability to challenge, motivate, and drive team's results
Before considering Moxie as your career:
- Are you reliable?
- Available Full-Time?
- Are you coachable?
Call center experience is a big plus, but not required. Dual language is a plus (English/Spanish)
Thanks for applying and good luck!
Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:
E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Shift:
- Day shift
Application Question(s):
- Do you agree to receiving text messages regarding your application/interview?
Ability to Commute:
- Salt Lake City, UT 84123 (Required)
Work Location: In person
Salary : $16 - $17
