Sales Success Manager

Job Description

Job Description

Play Your Part In Our Team Succeeding!

The Sales Success Manager plays a critical role in supporting the sales team and optimizing sales processes to drive revenue growth and operational efficiency. This role involves overseeing various aspects of sales operations, data analysis, process improvement, and collaboration with cross-functional teams to ensure the smooth functioning of the sales department. The Sales Success Manager will have the opportunity to work closely with sales leaders to drive strategic initiatives that will have a large impact on the success and growth of our sales program.

Core Responsibilities

Here at Moxie we believe in providing an industry leading experience for all of our sales reps. We work hard, we move quickly, and we pay attention to details that others might miss. You’ll have the opportunity to work closely with sales leaders to drive strategic initiatives that will have a large impact on the success and growth of our sales program. Below are some of the core responsibilities of this role :

Top Priority : Act as the main point of contact for a group of a minimum of 300 sales reps to provide day-to-day support and problem solving.

This will cross over areas of :

• Technology support
• Housing Support
• Payroll Support
• Data Analysis

Respond to incoming messages across zendesk, slack, messages, phone calls.

Help provide thorough documentation of all sales ops processes and regularly update documentation as processes change

Understand compensation model to answer questions and help drive strategic changes to the way that we pay our sales reps

Lead / track initiatives that cross multiple teams and help achieve a successful outcome by understanding all business needs

Assist in managing the technology stack that we use to support our sales force

Assist in researching permitting requirements in geographical areas to ensure that each sales rep is operating legally

Assist in market research to determine which geographical regions are best targeted to support our growth goals

Assist in providing detailed communication to all sales reps across varying levels of leadership

Researching new technologies to help solve problems and automate solutions in our sales ops processes

Qualifications

Customer-Service Attitude - you love to help and serve others and can make them feel like a million bucks as you do it. You always find a way to say yes to solve a problem, even helping them find a solution they hadn’t thought of themselves.

Adaptable : you are extremely flexible with how you spend your time and are okay with many incoming needs from your customers.

Microsoft Excel or Google Sheets : you love pivot tables and v-lookups and are very capable of using data to tell a story. You will need intermediate to advanced skills with these tools.

Familiarity with social media, especially LinkedIn

Proven experience in sales operations, preferably in a managerial role.

About Us

Moxie Pest Control is named for the drive and enthusiasm embraced by our team! Our mission is to improve the quality of life for our customers, team, and community.

We believe in striving to do the right thing because we genuinely care about our employees and customers, the work we do, and our personal and professional character.

We’re more than just a pest control company!

What We Live By

Do The Right Thing

We believe in striving to do the right thing because we genuinely care about our customers

Be Nice

We think kindness is contagious, and we believe small gestures can have a big impact.

Be The Solution

It’s an understatement to say we take pride in our work. We live by the motto : “If a thing is worth doing, it’s worth doing well.”

Keep Improving

Because we care about helping our customers, we take our job knowledge seriously.

Company Perks

At Moxie Pest Control we offer a total rewards package that supports the health, life, and career of our employees. The available plans and programs include :

AAP / EEO Statement

Moxie Pest Control provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Moxie Pest Control absolutely prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties will not be tolerated.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.