What are the responsibilities and job description for the Salon Manager / Sales Manager position at Moxie Salon and Beauty Bar?
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
Join our vibrant team at Moxie Salon, a leading full service luxury franchise salon with more than 24 locations open across multiple states, recognized for our exceptional service, top-tier beauty treatments, and an environment that prioritizes both team-based collaboration and client satisfaction. We're dedicated to not just meeting, but exceeding the beauty needs of our clients. As we continue to expand our services and reach, we're looking for an energetic Manager to help lead our team and business to new heights.
The Role:
We're in search of an experienced Manager with a flair for customer service and a passion for the beauty industry. This role is ideal for someone who can motivate and energize the team, drive our sales goals, manage daily operations, and help exceed service standards. Whether you're directing staff, upselling services, selling memberships, or connecting with "mom groups" on social media, your contribution will be key to the business success.
Responsibilities:
- Manage daily salon operations
- Drive sales through effective client consultation conversations, exceptional customer service, upselling salon services, and selling memberships.
- Handle cash register operations and ensure accurate cash reconciliation at the end of each day.
- Assist in opening and closing the salon, maintaining a safe and welcoming environment for both staff and clients.
- Play a pivotal role in selling membership subscriptions, promoting the benefits to our clients.
- Lead and motivate a team of stylists and makeup artists, fostering a collaborative and positive work environment.
- Ensure the salon is maintained to the highest standards of cleanliness and organization.
- Achieve daily, weekly, and monthly sales targets
Qualifications:
- Proven experience in a sales or customer service role (must provide concrete examples of improving revenue and client acquisition and retention through strategic initiatives)
- Has directly managed a team of six or more people
- Experience in a salon, beauty industry, or spa setting is a plus, but not required.
- Exceptional communication and interpersonal skills, with a knack for motivating others
- Experienced in hiring, onboarding, and developing talent preferred
- Strong organizational skills and the ability to multitask effectively.
- Integrity and honesty
- Ability to work flexible hours, including weekends and evenings.
- A passion for the beauty industry and a commitment to delivering outstanding customer service
- A proactive leader with a hands-on approach, willing to step in wherever needed to ensure smooth daily operations.
- Comfortable taking initiative, problem-solving, and supporting staff in any role to maintain high standards of service and efficiency.
Why Join Us?
At Moxie Salon, we believe in nurturing talent and supporting our team members' growth and development. We offer a competitive base salary, performance-based bonuses, and opportunities for professional development in the thriving beauty industry. You'll be joining a dynamic team that values creativity, teamwork, and excellence.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 35 – 42 per week
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Management: 4 years (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $23 - $25
