403b Account Manager

JOB SUMMARY: 403(b) Account Manager - Remote

• Maintain client/advisor relationship; perform compliance testing; contribution calculations; Form 5500 preparation and working with auditors.

Essential Responsibilities: 403(b) Account Manager - Remote

• Provides timely, superior customer services and issue resolution to clients and advisors
• Maintains client relationships with high client retention rate
• Interprets plan documents
• Has extensive knowledge of ERISA, IRS & DOL regulations regarding qualified plans, including 403(b) plans.
• Analyzes census to determine eligibility
• Calculates employer contributions based on the plan's provisions and confirms with client amount of annual funding, as requested by client
• Performs annual non-discrimination tests (ADP/ACP; 415; 402(g), 416, 410(b)) and ability to discuss testing results with client
• Prepares Government Forms: 5500 and Related Schedules, 5558, 5330, 8955 and works with plan's auditor and ability to discuss Forms with the client.
• Works directly with plan's Form 5500 auditor
• Posts year-end client deliverables to SalesForce
• Identifies and audits TIAA processes to ensure RMD distributions have been communicated to eligible participants.
• Works with Administrators to ensure deadlines are met in a timely manner
• Enters amendment requests to legal; updates Relius specs, platform specs, obtains signatures and follow-ups with clients.
• Attends client and advisor calls/meetings
• Conducts annual year-end clean-up to include follow-up on forfeiture re-allocations, source transfers determined during the compliance review
• Determines and calculates plans corrections that may be required to ensure plan compliance and works with client to ensure correction is properly executed.
• Participates in client document calls during the on-boarding process. May be required to assist client transition team with obtaining prior year and/or prior platform info.
• Works with client and payroll team to ensure eligibility is determined correctly for each entry date
• Reviews timeliness of employee deferral remittances. Notifies the employer of the late deposits and outlining the applicable correction. They also confirm deposit is made and reports on the 5500
• Identifies missed deferral opportunities and works with the client to correct.
• Addresses client concerns regarding the data submitted to the record-keeper. Works with client to determine what data was not submitted; works with payroll team to add missing employees at record-keeper and re-training the client's data submission to ensure the correct information is being remitted to the record-keeper. This may require the client to fund a missed deferral opportunity.
• Work with clients to terminate their plan

OUR IDEAL CANDIDATE HAS...

• Certifications/Designations: ASPPA Designations or willing to obtain designations
• Education: Bachelor's degree preferred.
• Experience: 5 years of Defined Contribution retirement compliance and service experience.
  • Multiple Employer Plan experience preferred
  • Experience with Relius Compliance Software, and FT Williams Government forms is a must!
• Skills/Knowledge:
  • Knowledge of 403(b) testing and/or experience is a plus
  • Excellent Client Relationship skills
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced team environment
  • Working knowledge of Microsoft Office (Excel, Word, Outlook) with excellent excel skills
  • 3(16) Fiduciary Services knowledge a plus
  • Salesforce knowledge a plus

ABOUT OUR CLIENT:

MP's client is a leading provider of retirement plans and fiduciary outsourcing solutions nationwide. As one of America's oldest independent fiduciaries, they deliver retirement plans that run with less risk, greater efficiencies and improved outcomes. With an 80-year legacy of fiduciary expertise and oversight unmatched in the industry today, they partner with firms at the advisor, sponsor and enterprise level to bring maximum flexibility to every opportunity, offering a comprehensive array of retirement plan solutions, plan consulting, TPA services and fiduciary support.

Compensation Range: $75k - $85k per year with potential 5% bonus target. Compensation is determined by Education/Designations and years of experience.

Benefits: Medical, Dental, Vision, and more!

Location: Remote within the US.