What are the responsibilities and job description for the Claims Processing Specialist position at MPG Group US?
Job Overview
We are seeking a detail-oriented and knowledgeable Claims Specialist to join our team. The ideal candidate will play a crucial role in managing and processing insurance claims efficiently and accurately.
Key Responsibilities:
- Respond to inquiries and complaints promptly and professionally.
- Review and process claim information, make follow-up calls, and handle claim checks.
- Maintain and update knowledge of procedures and attend relevant training.
- Collaborate effectively with internal and external stakeholders to meet service level agreements.
Qualifications:
- High School diploma or GED.
- Proven customer service skills with a focus on quality and accuracy.
- Excellent oral and written communication skills, along with professional telephone etiquette.
- Proficiency in Microsoft Office, including Excel and PowerPoint.
Preferred Experience:
- 1-year experience in insurance, banking, finance, or mortgage servicing.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Schedule:
- Day shift
Work Location: In person
Salary : $15 - $16
