What are the responsibilities and job description for the HealthCare Customer Care Representative position at MPG Group US?
Job Description:
This role requires strong healthcare customer service experience.
Key Responsibilities:
- Provide support for patient outreach and engagement in the caption care service.
- Collaborate with operations teams to enhance platform features and operations.
- Assist with scheduling, call center support, and operational tasks.
- Perform additional duties as assigned to help ensure service excellence.
Desired Skills:
- Experience with Microsoft 365 or similar software.
- Strong independent working capabilities.
Basic Qualifications:
- Bachelor’s degree in Business or a related field.
- 3-5 years of experience in a healthcare delivery support role.
Job Type: Full-time
Pay: $25.00 - $26.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $25 - $26
