Mortgage Loan Processor (Jacksonville, FL/Hybrid)

_ Position_ Overview:

The Loan Processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Essential Job Functions:

• Manage an assigned pipeline of 31 plus loans on a daily and weekly basis
• Reviews loans in process daily and determines what is needed to process loans quickly
• Verifies W2 Income approval conditions and clears routine title
• Review loans to ensure loan/property meets investor guidelines.
• Main point of Customer Contact to gather supporting documentation to prepare the loan for Underwriting
• Provides follow-up on a consistent basis with customers during the loan processing period
• Analyzes loan files and submits completed loan packages for approval to underwriting
• Responds to inquiries from customers, advisors and vendor partners regarding status of loans in process
• Maintains status of all files in process and updates as needed; keeps abreast of Investor guidelines and changes that may affect loan status
• Ensures regulatory compliance
• Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
• Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met
• Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm
• Ensure customer service surveys maintain the rating level designated by management
• Communicate with all parties involved in the transaction to keep them informed of file status
• Review and analyze all necessary documentation, including borrower docs and third-party docs
• Interpret policies while analyzing applicant information, property and documentation

· Regular attendance and punctuality

Requirements:

· 2 years of Loan Processing experience dealing with high volume

· Thorough working knowledge of real estate documentation, policies, compliance and procedures

· Proficient in mortgage loan processing

· Excellent customer service and communication skills

· Excellent written and oral communication skills

· Strong organizational, problem-solving and analytical skills

· Able to prioritize multiple competing tasks and manage time effective in a fast paced environment

· Acute attention to detail

· Proficient on computer programs required for position

· Adheres to directives, procedures and standards

· Ability to work in a paperless environment

· Computer proficiency including Microsoft Office Product Suite

· Good computer knowledge; paperless environment

· Candidates must be available to work outside of normal business hours when necessary

Job Environment:

• Fast-paced daily work output
• Possible long hours/overtime

Required skills:

• The ability to work under stressful situations
• The ability to establish priorities quickly as circumstances dictate
• Ability to manage large caseloads with tight deadlines
• Work with direct supervision

Job Type: Full-time

Pay: $25.00 - $29.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Please provide a contact number and email address.

Education:

• High school or equivalent (Required)

Experience:

• Mortgage Loan Processing: 2 years (Required)

Ability to Commute:

• Jacksonville, FL 32256 (Required)

Work Location: In person

Salary : $25 - $29