What are the responsibilities and job description for the Senior Account Director position at MPLOY?
Job Summary :
The Account Director is responsible for the development of ongoing business relationships and leads and manages a large piece of business and client engagements. The position is responsible for the overall client satisfaction strategic quality of service and onbudget completion of the agencys services.
Key Responsibilities include :
- Manage solid client relationships and assigned account staff and oversee client satisfaction retention and growth.
- Interfaces with highlevel clients such as the Marketing Director or Chief Marketing Officer.
- Identify client requirements and develop accountable marketing programs to deliver business results.
- Support client strategic planning needs and execute an engagement strategy in collaboration with the team and discipline leads.
- Manage account P&L from negotiating statements of work and retainers to making sure work is delivered on budget according to the proper terms.
- Independently lead and make decisions that properly balance the needs of accounts such as those of clients internal goals and teams.
- Serve as a business development resource and actively pursue new revenue sources as well as participate in strategic development of new business such as RFP responses and proposal writing.
- Support the Director of Client Engagement with the management of the Account Team which includes : providing adequate training overseeing and conducting performance reviews and resolving issues / problems.
- Ensure the use of best practices and effective processes across the department and agency.
Additional Qualifications :
Key Skills
Abinitio,Customer Service,Business Solutions,Cost Estimation,Drafting,Activex
Employment Type : Full Time
Vacancy : 1
About Company : MPLOY
