CRCS) or higher, or Certified Professional Coder (CPC) preferred, but not required.
Required Skills, Knowledge, and Abilities :
Experience in revenue cycle and third party reimbursement
Analytical and critical thinking skills
Excellent communication skills
Proficiency in Microsoft Word, Excel and PowerPoint
Strong attention to detail
Ability to multitask, can work in a fast-paced clinical environment, can engage patients, peers, and supervisors in a dedicated, comforting, respectful and effective way and has the ability to adapt to change.
Essential Functions :
Supervise the Billing Department employees and the departmental billing functions that support the physician practices
Manage all of the Billing Representatives, Billing Team Lead and Billing Coordinators including conducting performance reviews and providing feedback to staff and administration using performance management tools and reporting
Coach, mentor, and influence direct reports, as well as foster teamwork within the department and the Physician Practices.
Monitor the billing and collections functions and ensure that daily, monthly and annual metrics are met.
Generate billing and collections reports as necessary. Provide monthly operating review reports to administration.
Effectively manage the billing department and adhere to performance compliant activities within the department
Manage and create the employee work schedules and prepare the yearly appraisals
Interview and hire new employees
Gather and verify current patient demographic information including but not limited to insurance information and treatment authorization
Contact insurance companies and patients
Process daily billings
Complete and submit daily / monthly statistics and assist the Physicians with administrative duties
Review trends and denials and generate statistics and recommendations for improvement
Training all billing staff on new state or federal billing processes or procedures
Other office and administrative responsibilities as assigned by supervisor and administration as deemed necessary
Keep a pulse on the job market with advanced job matching technology.
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