What are the responsibilities and job description for the Commercial Service Professional position at Mr. Appliance?
Your Responsibilities as a Commercial Appliance Service Professional
As a Commercial Appliance Repair Technician, you are crucial in delivering excellent service through high-quality maintenance and repair services for our commercial clients' appliances. Your primary responsibilities include :
Diagnose and Repair : Identify and fix issues with commercial appliances and refrigeration systems.
EPA Seal System Compliance : Ensure all repairs and maintenance adhere to EPA regulations and standards.
Provide Estimates : Offer accurate cost estimates for repairs.
Customer Communication : Clearly explain the services needed to business clients.
Manage Parts : Order parts and ensure efficient use of company materials.
Collect Payments : Handle payment collection for completed work.
What You Need to Succeed :
Exceptional Customer Service : You are the face of the company, delivering a great customer experience with professionalism and expertise.
Problem Solving : Transition smoothly from diagnosis to solution, helping clients understand what needs to be done to resolve their issues quickly.
Quality of Work : Use critical thinking skills to ensure the job is done right the first time, leading to customer satisfaction.
Efficiency : Be efficient with your time and repair speed to meet all client needs for the day.
Punctuality and Reliability : Be available and on time, as clients rely on your prompt service.
Attention to Detail : Maintain a clean and organized work environment and ensure accurate completion of client information and reports.
Ongoing Learning : Stay updated on new commercial appliances and features, taking advantage of training opportunities to expand your knowledge and skills.
Job Requirements :
Education : High school diploma or equivalent.
Licensing : Valid driver's license and clean driving record.
Certification : EPA Seal System Certification is required.
Experience : Previous experience of one year or more in commercial appliance repair is a plus!
Benefits & Pay :
Compensation : $25.00 to $35.00 per hour, based on experience, plus bonuses and commissions.
Work-Life Balance : No nights or weekends, ensuring a solid work-life balance.
Paid Training : Access to Mr. Appliance Academy to advance your skills and knowledge.
Incentives : Generous bonuses and incentive pay for hard work.
Perks : Company vehicle and iPad provided.
Paid Time Off : 10 days of PTO per year.
Team Environment : Enjoy working in a fun and supportive team culture.
If you excel at customer care, love troubleshooting, and enjoy working with your hands and technology, a career at Mr. Appliance as a Commercial Appliance Repair Technician with EPA Seal System Certification could be your future!
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Commercial Service Professional?
Sign up to receive alerts about other jobs on the Commercial Service Professional career path by checking the boxes next to the positions that interest you.
