What are the responsibilities and job description for the Lead Customer Service Representative position at Mr. Handyman of E. Nashville & Hendersonville?
Benefits:
This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, some sales, and juggling multiple office priorities.
We are a local General Contractor, with a focus on "smaller" projects in the size range of a few hours to a few weeks. We are experiencing an unprecedented demand for our services, which means a full-time position with competitive wages. We're looking for Customer Service Reps with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement.
At Mr. Handyman, we do quality work in nice homes and need experienced, motivated and organized staff who can work directly with customers to successfully complete current projects and open doors to future projects. Accordingly, excellent customer communication and independent work skills are also required. You must:
What we offer:
Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Donation matching
- Employee discounts
- Health insurance
This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, some sales, and juggling multiple office priorities.
We are a local General Contractor, with a focus on "smaller" projects in the size range of a few hours to a few weeks. We are experiencing an unprecedented demand for our services, which means a full-time position with competitive wages. We're looking for Customer Service Reps with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement.
At Mr. Handyman, we do quality work in nice homes and need experienced, motivated and organized staff who can work directly with customers to successfully complete current projects and open doors to future projects. Accordingly, excellent customer communication and independent work skills are also required. You must:
What we offer:
- Competitive wages
- Bonus and incentives
- Paid holidays
- PTO
- Friendly team working environment
- Be punctual
- Be highly organized and detail-oriented
- Be able to be friendly at all times on the phone
- Computer experience with Office, Excel, and QuickBooks
- Must be a self-starter
- Experience in the construction field is a plus
Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
- Acknowledgement
