What are the responsibilities and job description for the CUSTOMER SERVICE AND LOGISTICS COORDINATOR position at Mr. Handyman?
Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman we're growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We're looking for a friendly and outgoing office professional for our fast-paced office environment.
When you join the Mr. Handyman team, you get so much more than a job... you get a career you can be proud of, and the support of industry-leading software and business systems. The physical location for this office is in Clifton Park, NY.
Your Responsibilities as an Office Professional
- Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
- Making Recommendations and Managing Expectations with Customers - You'll communicate with customers to guide them through their projects and assist with managing their expectations.
- Create Life-Long Customers - Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.
- Quality of Work - Our value comes from meeting and exceeding our customers expectations at every touch point
- Customer Satisfaction - You will be responsible for delivering an amazing customer experience and ensuring a high level of customer satisfaction.
- Efficiency - Doing the job well and doing the job in a timely manner are critical to success in this role.
Job Requirements
Benefits & Pay
Remember, we're looking to hire only the best. If that's you, APPLY TODAY!
Should you meet the requirements for the position, our system will schedule you for an interview immediately.
Salary : $18 - $25
