What are the responsibilities and job description for the Senior Office Staff position at Mr. Handyman?

Are you ready to join a team that provides excellent service and value to our customers and our team members? We are growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for a friendly and outgoing business professional to manage our fast-paced office environment.

We are a local General Contractor, with a focus on smaller projects in the size range from a few hours to a few weeks. We are experiencing unprecedented demand for our services, which means a full time position with competitive wages. We a looking for a leader in customer service with Microsoft Office Experience.

Why You’ll Want to Join Our Team

Here are just a few of the benefits you’ll receive when joining our team.

Competitive pay
Advancement and growth opportunities
Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
The pride that comes with applying your skills in a challenging and varied work environment
The opportunity to wow customers with a best-in-class customer experience and solutions
Flexibility with hours so you can take care of life’s important events
And so much more…

Your Responsibilities as an Office Professional

Office and Lead management – You will hold responsibility for all customer communications while organizing work and managing schedules for our Service Professionals

Manage customer and team expectations – You’ll communicate with customers and team members to help them understand what they need to have done and manage expectations about the scope of work and costs.

Office Operations – Supervise office personnel and responsibility of overall office operations

Thrive in a terrific environment – You’ll lead by delivering a great experience that wows every customer. You will promote the Mr. Handyman Way and embrace our code of values

How We’ll Measure Performance

Here are some of the ways that we’ll measure your performance in the role.ST

Quality of Work – Our value comes from meeting and exceeding our customers expectations at every touch point

Customer Satisfaction – You will be responsible for delivering an amazing customer experience and ensuring a high level of customer satisfaction.

Efficiency – Doing the job well and doing the job in a timely manner are critical to success in this role.

What We Want From You

Culture alignment

Rockstars only

Bought into the vision

Meets our expectations, which are…]

To Succeed in this Role

Be highly organized and detail oriented

Possess excellent customer communication and independent work skills

Have computer experience with Office and Excel

Be a self-starter

Job Requirements

These are the minimum requirements to be considered for this position.

Live within the area

Have 3 years of experience in an office setting

Have 2 years supervisory / management experience

Solving problems must come easily to you

Complete a background check

Professional communication and phone skills

Benefits & Pay

The pay range for this position is Commensurate with performance and experience.

potential for bonus / incentives

Benefits package includes Health, Dental, IRA with match

Paid Holiday / Vacation and Sick Pay

Great team environment!

Still with us? Great!

Remember, we’re looking to hire only the best. If that’s you, APPLY TODAY!

Should you meet the requirements for the position, our system will schedule you for an interview immediately.

Apply for this job

Receive alerts for other Senior Office Staff job openings

Senior Office Staff

What are the responsibilities and job description for the Senior Office Staff position at Mr. Handyman?

What is the career path for a Senior Office Staff?

Job openings at Mr. Handyman

Not the job you're looking for? Here are some other Senior Office Staff jobs in the Peabody, MA area that may be a better fit.

We don't have any other Senior Office Staff jobs in the Peabody, MA area right now.

AI Assistant is available now!