What are the responsibilities and job description for the Property Manager Position position at MRD Apartments?
Job Description
As a Leasing Agent at MRD Apartments, you will be responsible for providing exceptional customer service to current residents, prospective residents, and vendors. Your primary goal is to maintain a clean and inviting leasing office and community while presenting the features and benefits of our properties. You will work closely with team members to achieve 100% occupancy through retention, current leasing availability, and pre-leasing of future availability.
Responsibilities:
Requirements:
As a Leasing Agent at MRD Apartments, you will be responsible for providing exceptional customer service to current residents, prospective residents, and vendors. Your primary goal is to maintain a clean and inviting leasing office and community while presenting the features and benefits of our properties. You will work closely with team members to achieve 100% occupancy through retention, current leasing availability, and pre-leasing of future availability.
Responsibilities:
- Provide outstanding customer service to current residents, prospective residents, vendors, and colleagues.
- Sustain a clean, inviting, and organized leasing office.
- Maintain comprehensive knowledge of the community to provide a thorough and exceptional experience for current and prospective residents.
- Utilize feature and benefit selling to determine needs and preferences for current and prospective residents resulting in secured lease agreements.
- Answer calls regarding leasing questions, resident concerns, and service requests.
- Complete lease applications and verifications and maintain accurate lease documentation.
- Conduct inspections on models and vacant apartments to ensure cleanliness.
- Update online advertising.
- Demonstrate knowledge on current market conditions and trends.
- Contribute ideas regarding marketing the community and improving resident satisfaction.
- Demonstrate attention to detail when performing cleaning tasks such as: dusting, washing, waxing, sweeping, vacuuming, and mopping.
- Participate in MRD Apartment University training.
Requirements:
- High School diploma or GED preferred.
- 6 months of related sales experience or training desired.
- Exceptional customer service skills.
- Solid written and oral communication skills.
- Proven organizational and time-management capabilities.
- Fundamental computer skills with experience using Microsoft Office, Yardi Voyager, and Rent Caf preferred.
- Must be able to pass a criminal background check.
- Able and eager to embody MRD Apartments Core Values daily.
