What are the responsibilities and job description for the Solution Consultant II position at MRI Software?
From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.
Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.
And we’re passionately dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.
The Role:
As a Senior Consultant in Global Professional Services (GPS), you will be responsible for driving metrics including utilization, revenue, project management, along with client satisfaction and delivery efficiency. This person will provide leadership, mentoring and training to employees, while handling the individual project work and ensuring they are completed and implementations are successful according to project plans. Being a resource for escalations, participating in client committees, as well as cross departmental communication will be other key functions in this role.
- Full understanding of role, clients, industry, and product.
- Leads implementations
- Delivery of customer experience at or above client & shareholder expectations
- Works independently, has a degree of creativity and latitude.
- Assist with special projects, operating mechanisms, initiatives for the consulting organization
- Provide technical skills training and mentoring. In addition, coaching for Team on how to troubleshoot technical issues and deal with difficult situations.
- Above average contributor to the team in addition to leading special team or client projects including multi-product implementations
- Develops strong relationships with cross functional partners
- Develop process and procedures that drive efficiency in implementation.
- Possesses above average-level knowledge of relevant technologies, tools, and methodologies within the field, and is recognized as a thought leader within the industry and demonstrates exceptional communication skills.
REQUIREMENTS:
- Comprehensive knowledge of industry specific market segments, associated business rules, standard operating procedures and process best practices
- Comprehensive knowledge of MRI Software including end-user use and implementation requirements.
- Extensive understanding of functionality, business rules and operating procedures within the company’s software product(s) and system.
- Bachelor’s Degree in accounting, computer science, or equivalent experience
- Demonstrated understanding and utilization of real estate industry and consulting best practices
- Project Management Methodology experience
- Accounting experience a plus
- Excellent communication skills
- Advanced SQL skills
We’re obsessed with making this the best job you’ve ever had!
We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:
- Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
- Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
- Invest in our competitive 401k plan and help set you up for your future
- Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
- Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 16 hours of ‘Flexi’ time a year
- Further your professional development and growth with our generous Tuition Reimbursement offerings
- Enjoy the flexibility of working from anywhere in the world for two weeks out of the year
At MRI,
our company culture
is more than a talking point – it’s what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move!
MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.
Amazing growth takes amazing employees. Are you up to the challenge?
Environmental Conditions
This person will work predominantly in an office type environment.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit up to 8 or more hours a day. The employee is frequently required to see, hear and speak. The employee may be required to work at a computer work station for more than 5 hours a day.
Mental Demands
Reading, studying focused listening, auditing, inspecting, proofreading, and evaluating required. Ability to give, receive, and analyze information and prepare written materials. Ability to communicate effectively (verbal and written); interpret policy, procedures, and data.
MRI Software is an Equal Opportunity Employer. Regardless of your race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, you are welcome here.
