What are the responsibilities and job description for the Warranty Specialist position at MS Companies?
Automotive Warranty Recall Campaign Specialist
Position Summary:
Create and maintain field action launched to distributors (including service and recall campaigns) for a large automotive manufacturer. Serve as liaison between OEM manufacturers, distributors, vendors, and Corporate management regarding field action campaign preparation, communication, tracking, etc.
Essential Functions:
- Create campaign report approvals with information provided by QA.
- Register campaigns in the Global Warranty Management System.
- Collaborate with the improvement team on any campaign-related matters before, during, and after the launch.
- Coordinate with Improvement Teams on any pending campaign responsibilities.
- Maintain campaign master file and request closure/extension of campaigns running out of budget.
- Monitor claims to prevent incorrect claim submission.
- Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements.
- Meet all other requirements as assigned.
Position Requirements:
- US Citizenship or Greencard holder preferred
Education
- Bachelor’s degree in Engineering, Engineering Science, Business administration, or equivalent preferred.
Related Experience
- 0-10 years of job-related experience preferred
- 3-5 years job-related experience in the automotive industry is desired.
Skills / Knowledge
- MS Word, Excel, and PowerPoint.
Additional Information: The position may require occasional travel (domestic or foreign). Flexibility in working hours to include weekends, holidays, and off shifts. The position may require on-call duty or overtime due to overall responsibility.
Benefits:
• Competitive wages and bonus potential
• 15 paid holidays, 3 personal days, and 10 paid vacation days
• 93% Company-paid Medical, Dental, and Vision for Team Members and their families effective your first day!
• 28 paid days off (depending on date of hire)
• 401(k) savings plan with immediate company matching
• Discounts on new vehicles
• Tuition assistance program available
• Fitness center, onsite cafeterias, and free team wear
Salary : $62,000 - $75,000
