Office Manager Customer Service Associate

We are currently looking for a highly organized and customer-oriented individual to join our team as an Office Manager / Customer Service Associate. This role is pivotal in ensuring the efficient and smooth operation of our pool service business. The ideal candidate will possess excellent communication skills, meticulous attention to detail, and the ability to manage multiple tasks effectively. Responsibilities :

• Answering Phones : Handle all incoming calls, inquiries, and requests from customers and potential customers. Provide accurate information about our services, pricing, and available appointments.
• Scheduling appointments : Coordinate and schedule pool maintenance appointments. Effectively manage the appointment calendar to optimize scheduling efficiency.
• Bank Deposits : Responsible for making bank deposits and ensuring the accurate recording of all transactions. Maintain organized and secure records of deposit receipts.
• Assisting Customers in the Store : Welcome and assist customers who visit our store with professionalism and a friendly demeanor.
• Generating Invoices : Prepare invoices for completed pool maintenance services. Dispatch invoices to customers and follow up on payment statuses as needed. Qualifications :
• High school diploma or equivalent educational background.
• Previous experience in customer service, administrative support, or related fields is advantageous.
• Exceptional communication skills, both written and verbal.
• Proficiency in utilizing office software and equipment.
• Remarkable organizational capabilities and the ability to manage multiple tasks efficiently.
• Keen attention to detail and a dedication to maintaining accuracy.
• Adeptness at working both independently and as part of a cohesive team.
• A professional appearance and demeanor. Compensation : $50,000 - $55,000 yearly
• Answering Phones : Handle all incoming calls, inquiries, and requests from customers and potential customers. Provide accurate information about our services, pricing, and available appointments.
• Scheduling appointments : Coordinate and schedule pool maintenance appointments. Effectively manage the appointment calendar to optimize scheduling efficiency.
• Bank Deposits : Responsible for making bank deposits and ensuring the accurate recording of all transactions. Maintain organized and secure records of deposit receipts.
• Assisting Customers in the Store : Welcome and assist customers who visit our store with professionalism and a friendly demeanor.
• Generating Invoices : Prepare invoices for completed pool maintenance services. Dispatch invoices to customers and follow up on payment statuses as needed.

Compensation :

50,000-$55,000 per year

Salary : $50,000 - $55,000