What are the responsibilities and job description for the Sales Development Representative position at MS Shift, Inc.?
Department: Sales & Business Development
Job Summary:
We are seeking a dynamic Inside Sales Representative to drive sales growth and manage client relationships. The ideal candidate will have strong sales expertise, leadership skills, and a results-driven mindset to achieve revenue targets while ensuring customer satisfaction.
Key Responsibilities:
Sales Leadership & Strategy:
- Develop and implement sales strategies to achieve individual and team targets.
- Identify new business opportunities and drive lead generation efforts.
- Assist in defining and refining sales processes to maximize efficiency.
- Monitor market trends, competitor activities, and industry developments to stay ahead of the competition.
- Track key performance metrics (KPIs) and report progress to senior management.
- Foster a collaborative and high-performance sales culture.
Client Relationship Management:
- Maintain and strengthen relationships with key clients to ensure long-term partnerships.
- Serve as a point of escalation for client issues and resolve conflicts efficiently.
- Collaborate with internal teams (marketing, customer success, and product teams) to deliver outstanding customer experiences.
Sales Execution & Closing:
- Drive the full sales cycle from prospecting to closing deals.
- Negotiate contracts and pricing with potential clients.
- Ensure proper follow-ups and customer onboarding for seamless service delivery.
- Utilize CRM tools to track sales progress and maintain accurate records.
Qualifications & Skills:
- Bachelor’s degree in Business, Marketing, or a related field.
- 2 years of experience in sales.
- Strong track record of meeting or exceeding sales targets.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in CRM software (Salesforce, HubSpot, or similar).
- Ability to analyze data and sales metrics to drive decision-making.
- Strong negotiation and presentation skills.
Salary : $60,000 - $80,000
