Intermodal

Intermodal

MSC USA - Charleston

47,000.00 - 55,000.00 USD

Job Summary/ Key Responsibilities:

JOB SUMMARY

Assists customers with matters related to inland transportation of their cargo, by rail and / or truck.

KEY RESPONSIBILITIES & DUTIES

• Monitors information using MSC proprietary IT systems, MSExcel and Power BI.
• Liaises with intermodal customers, US customs and various MSC departments globally as needed.
• Communicates quickly and effectively with respective vendors.
• Analyzes data and considers performance modifications and implements strategies to support process efficiencies.
• Provides timely and accurate responses to all inquiries regarding transportation statues and updates.
• Observes corporate guidelines when addressing vendor and customer inquiries regarding shipments.
• Escalates unique or complex issues to the appropriate supervisor for resolution when necessary.
• Anticipates potential problems before they arise as well as having problem solving skills to solve any unforeseen issues.
• Performs other related duties as assigned.

Qualifications & Key Competencies:

What We Offer

• Health Insurance
  
• Dental & Vision Insurance
  
• Life Insurance: one-time annual salary up to $50,000
  
• Long Term Disability Insurance
  
• Paid Parental Leave
• Business Travel Insurance
  
• Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
  
• Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans

You will also have access to additional benefits, effective day one:

• Short Term Disability Insurance
• 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match.
• Wellness Program initiatives / Free MSC Partner Subscriptions with Calm
• Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.

About Mediterranean Shipping Company (MSC)

Mediterranean Shipping Company (MSC), headquartered in Geneva, Switzerland, is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines, MSC has 675 offices across 155 countries worldwide, with the MSC Group employing over 200,000 people. The company has evolved from a one vessel operation into a globally respected business with a fleet of 800 vessels that provides timely delivery of goods and services to customers of all industries and sizes. With access to an integrated network of road, rail, air, and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC’s shipping line sails on 300 trade routes and calls at 520 ports, carrying some 22.5 million TEU (twenty-foot equivalent units) annually. For more information, visit MSC Mediterranean Shipping Company

Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at US038-Humanresourcesusa@msc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.