What are the responsibilities and job description for the QC Underwriter and Auditor position at Msc Services Llc?
Position: QC Underwriter and Auditor
Department: Quality Control (Originations)
Reports To: Quality Control Manager
Location: 7450 Campus Drive, Suite 200, Colorado Springs, CO 80920
Remote: availability: No
Exempt Status: Exempt
Compensation and Benefits: $ 56,485 - $65,000 annual salary.
Mortgage Solutions of Colorado, LLC d/b/a Mortgage Solutions Financial (MSF) offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, Life and AD&D coverage, voluntary Supplemental Life, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan.
About MSF
MSF is a national mortgage lender based in Colorado Springs. MSF strongly believes every client should be served with integrity, dignity, and respect. Without compromise, MSF is committed to providing loans that are in the best interest of our clients, not our bottom line. We will continue to educate the community by empowering our clients to make responsible and informed fiscal decisions that result in greater financial peace of mind.
Role Overview
The QC Underwriter and Auditor is responsible for conducting Quality Control Audits in compliance with agency guidelines and MSFs Quality Control Plan. Additionally, this role provides support for other auditors by answering questions and offering training as needed. The QC Underwriter and Auditor ensures a high standard of credible and reliable customer service for both internal and external stakeholders, with a strong focus on loan review quality and compliance.
Essential Duties: In addition to related job duties as assigned, this position will:
Perform QC Pre-Funding and Post Closing audits on residential mortgage loan files.
Identify issues that may result in the ineligibility of a loan with investors or the inability to sell a loan on the secondary market.
Perform reverifications for post-closing audits, documenting the process and responses in MSFs Quality Control software.
Communicate effectively and timely with operations staff to address any outstanding, or unresolved issues and escalate critical concerns to Quality Control Management.
Maintain comprehensive documentation of the audit process from beginning to end in the Quality Control software utilized by MSF.
Manage time efficiently and prioritize workloads to meet strict deadlines while handling multiple tasks.
Must stay current on all agency, state, and federal guidelines, and participate in on-going training as the mortgage industry evolves.
Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, colleagues, and vendors.
Perform other duties or projects, as assigned.
Qualifications, Experience & Knowledge
A minimum of 5 years mortgage underwriting experience, preferably with an auditing or testing background.
Proficiency with all MS Office applications (Word, Excel, PowerPoint, Outlook, etc.)
Experience and familiarity of the Loan Origination Systems (LOS): BytePro and Encompass are a plus.
Ability to adapt quickly to other loan operating and loan information systems as needed.
Ability to work as part of a team and/or independently.
Extremely detail oriented with strong organizational, analytical, and problem-solving skills
Capability to multitask in a fast-paced and high-pressure environment.
Excellent oral, written, and interpersonal communication skills.
Professional appearance (business casual).
Professional, courteous, friendly demeanor and excellent phone etiquette
Ability to follow directions accurately and execute tasks accordingly.
Must successfully pass a background check.
Physical Requirements
Stationary position; prolonged periods at a desk and working on the computer.
Occasional movement about inside the office to walk to offices and office machinery.
Occasional lifting up to 10 pounds, must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands, for either extended periods of time or many times throughout the workday.
MSF is an equal opportunity employer. All candidates for employment are considered equally and no distinction is made on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, or veteran status. MSF is also committed to providing qualified applicants and employees reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or employee requiring reasonable accommodation to perform any essential job function should contact Human Resources.
Salary : $56,485 - $65,000