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MSD Malaysia is hiring: Manager, Content Capability in Rahway

MSD Malaysia
Rahway, NJ Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/9/2025

Manager, Content Capability

Apply remote type Not Applicable locations CHN - Shanghai - Shanghai (Caohejinghi Park) time type Full time posted on Posted Yesterday time left to apply End Date : April 30, 2025 (30 days left to apply) job requisition id R329306

Job Description

Responsibilities :

  • Collaborate with the Content COE and stakeholders to address pain points in end-to-end content management, from planning and creation to review, tagging, and distribution.
  • Identify, evaluate, and implement new global and local content capabilities.
  • Lead content lifecycle management efficiency and effectiveness dashboard development with commercial operations & analytics team to track content lifecycle performance, identify bottlenecks, and drive actionable insights.
  • Continue to enhance and iterate content taxonomy and auto-tagging capability to improve content accuracy, searchability and efficiency.
  • Develop and deliver training programs to onboard stakeholders onto new content capabilities; gather feedback to improve adoption and usability.
  • Monitor the performance of implemented content capabilities, establish KPIs, and provide actionable insights for continuous improvement.
  • Act as the subject matter expert and primary point of contact for global content capabilities-related inquiries.
  • Take on ad-hoc content-related projects and assignments to support evolving business needs.

Requirements :

  • Bachelor’s degree or above in a relevant field.
  • Experience with content management tools and platforms (familiarity with Veeva PromoMats or similar tools is preferred).
  • Strong English verbal and written communication skills.
  • Proven ability to collaborate effectively within cross-functional teams and with diverse stakeholders.
  • Experience in the pharmaceutical or healthcare industry is preferred but not mandatory.
  • Capability to lead initiatives, influence stakeholders, and drive adoption of new tools and processes.
  • Familiarity with metadata standards, taxonomy design to enhance content management efficiency.
  • Data-driven mindset with the ability to make decisions using analytics.
  • Employee Status : Regular

    Relocation : VISA Sponsorship :

    Travel Requirements :

    Flexible Work Arrangements : Not Applicable

    Shift :

    Valid Driving License :

    Hazardous Material(s) :

    Required Skills : Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs

    Preferred Skills :

    Job Posting End Date : 04 / 30 / 2025

  • A job posting is effective until 11 : 59 : 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
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