What are the responsibilities and job description for the Client Service Representative - Entry Level position at MSi Corp?
We are looking for a motivated and enthusiastic Client Service Representative to join our team! This entry-level position is an excellent opportunity for individuals eager to begin their career in customer service while developing essential skills in client relations. As a Client Service Representative, you will play a crucial role in ensuring client satisfaction and supporting our business goals.
Key Responsibilities
- Client Interaction : Serve as the first point of contact for clients, answering inquiries and providing accurate information about our products and services.
- Problem Resolution : Help clients efficiently resolve issues, ensuring a positive and seamless experience.
- Account Management : Maintain accurate and confidential client records and databases to ensure smooth service delivery.
- Team Collaboration : Work closely with other departments to ensure effective communication and exceptional service.
- Feedback Collection : Gather client feedback to provide valuable insights that enhance service quality and customer satisfaction.
Qualifications
What We Offer
