What are the responsibilities and job description for the Customer Support Representative position at MSR Technology Group dba Infomatics?
About the Role:
Primary responsibility will include one or more of the following processes to support the Daimler Truck Financial Services portfolio: Managing incoming and outgoing department mail, filling for and/or perfecting titles, completing State-to-State title transfers and/or Lease to Retail title transfers. In addition, the person may be responsible for completing title corrections, follow for title deficiencies and manage title vendor exceptions reports while providing support to internal and external customers via phone (inbound or outbound calls) or email to resolve title exceptions. Candidate must a have minimum high school diploma or equivalent with 1-year experience in a similar capacity.
- Previous titles experience preferred
- Commercial vehicle finance experience preferred
- Versatile (able to work several processes)
- Strong written and verbal communication skills
- Organizational skills
- Attention to detail
- Independent thinker
- Ability to complete research
Job Type: Contract
Pay: $17.00 - $18.08 per hour
Benefits:
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $17 - $18
