What are the responsibilities and job description for the Program Manager position at MSSI?
The Program Manager is responsible for managing and executing the daily operation of assigned program(s) and serves as the primary customer point of contact. The Program Manager is responsible for planning program schedules and budgets with appropriate functional managers and that target profit margins are achieved. This position requires travel to sites to support the contract. The location will be remote and/or local, reporting to the Huntsville office as required.
The Program Manager is also responsible for reporting program status to senior management on a regular basis. The Program Manager represents the company to our customers and provides the leadership required to ensure that the team achieves its objectives. A secret security clearance is required.
Duties and Responsibilities:
• Represents Company at various customer or sponsored meetings.
• Maintains and promotes exceptional customer relationships.
• Coordinates work tasks with customer representatives.
• Responsible and accountable for the Program’s cost, schedule, and performance- both financial and CPARs.
• Directs and monitors results for meeting customer requirements, specifications, quality standards.
• Enhance the Program with a goal of 15% growth.
• Oversee and manage direct cost (ODC), i.e. purchasing, travel, quality assurance and day-to-day coordination with the COR and Government TPOCs.
• Must have a basic understanding of and knowledge of U.S. Federal Government contracting and procurement process.
• Ensures reporting and data deliverables are prepared and submitted IAW contract data requirements list (CDRL) items.
• Monitors and prepares budget expenditures and justifications with financial controls to adhere to program budgets.
• Possesses a comprehensive background in operations management, program analysis, logistics, strategic planning, process improvement, resource management, team building, problem-solving, and cross-functional leadership.
• Keeps customer and internal leadership informed on status and progress of assigned tasks.
• Coordinates program reviews and directs the preparation of status and progress reports.
• Identify and develop new business opportunities.
• May develop marketing plans and direct the development and preparation of proposals in response to various requests.
• Resolves any technical or administrative problems associated with program.
• Conducts employee performance appraisals, approves time off, maintains daily timecard requirements of subordinates and self, resolves grievances and takes disciplinary action or terminates workers when necessary, through guidance and support from the Human Resources Manager.
• Strong knowledge of policies and regulations regarding FARs, DFARs, and UCC requirements.
• Knowledgeable of the program acquisition life cycle process.
• Must have a clear understanding of proposals processes and guidelines.
• Experience in interfacing directly with the government designated representatives and supervising various task order activities is also required.
• Individual must comply with all ISO Standards and requirements.
• Adhere to company's AS9100 and QMS policies, procedures, and guidelines.
• Will perform other duties as assigned.
Preferred:
• Program Management Professional (PMP) Training/Certification is a plus.
• Prior military service is preferred, not required.
Skills:
• Must be able to work independently and detail oriented and organized
• Excellent customer service experience and communication skills.
• Strong writing and computer skills are essential.
• Proficient in MS Word, Excel, PowerPoint, and SharePoint.
• Ability to interface professionally with all levels, both internally and externally.
• Excellent organizational skills and attention to detail.
• Ability to work under short deadlines and multi-task.
• Must understand and comply with all company policies and procedures.
Education and Experience:
• Education: Bachelor's degree from an accredited college or university.
• Experience: 20 years direct, relevant experience managing cost, schedule, and performance on similar US Government contracts. DoD experience preferred.
