What are the responsibilities and job description for the Warehouse Manager position at mSupply?
About mSupply TM
mSupply is North America’s leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion-dollar enterprise offering an extensive product range, industry expertise and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply’s family of brands delivers with speed, reliability and precision through its branches, distribution centers and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit mSupply.com.
About Marcone Appliance Parts
Since 1932, Marcone has been trusted by repair professionals to quickly deliver original replacement parts for household appliances. The St. Louis-based company is an authorized distributor for major brands such as General Electric, Whirlpool, Electrolux, Maytag, Bosch, Samsung, L-G and many more. Marcone provides next-day delivery to 93% of the U.S. and 100% two-day. They operate a comprehensive training institute offering quality business and technical training. For more information, visit marcone.com
mSupply is North America’s leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion-dollar enterprise offering an extensive product range, industry expertise and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply’s family of brands delivers with speed, reliability and precision through its branches, distribution centers and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit mSupply.com.
About Marcone Appliance Parts
Since 1932, Marcone has been trusted by repair professionals to quickly deliver original replacement parts for household appliances. The St. Louis-based company is an authorized distributor for major brands such as General Electric, Whirlpool, Electrolux, Maytag, Bosch, Samsung, L-G and many more. Marcone provides next-day delivery to 93% of the U.S. and 100% two-day. They operate a comprehensive training institute offering quality business and technical training. For more information, visit marcone.com
The Warehouse Manager oversees daily operations and leads Warehouse Supervisors. In this role, you will be responsible for ensuring efficient warehouse processes, maintaining inventory accuracy, and driving productivity. You will manage supervisor performance, enforce safety standards, and collaborate with cross-functional departments to meet organizational goals. The ideal candidate has strong leadership skills, a solid understanding of warehouse operations, and a proven ability to manage and develop high-performing teams.
Supervisor Responsibilities
Oversees the daily workflow of the warehouse
Hires and trains warehouse supervisors.
Coaches, develops and leads the team.
Conducts performance evaluations that are timely and constructive.
Essential Job Duties
Management
Conducts regular staff touch bases to provide individual feedback, assignment status, goal review, and coaching. Uses company tools such as the GROW model or EPNs as needed to address sub-standard work performance.
Recognizes staff for superior customer service, goal accomplishment, or other satisfactory work performance.
Supports and adheres to company policies and procedures, especially those commonly challenged in the workplace such as dress code, attendance, professionalism, and productivity. Seeks supervisor and HR partnerships in addressing issues as needed. Approaches all employment matters with a solution oriented, professional, and legally compliant mindset.
General
Responsible for the order, organization, and cleanliness of the warehouse.
Responsible for maintaining locations as identified on the computer system for all items in the warehouse.
Ensures all shelves and product locations are accurately labeled in the appropriate physical location.
Ensures accurate and timely facility inspection is performed monthly.
Performs building maintenance duties as directed.
Communicates concerns to assigned manager and corporate personnel as needed.
Performs branch walkthrough with corporate personnel as needed.
Answer job queues and messages in a prompt manner.
Supervisory
Provides proper employee materials handling equipment and product handling procedures.
Partners with assigned manager to ensure appropriate staff coverage at the branch
Regularly provides employee performance feedback to the assigned manager as well as on employee reviews.
Performs as the top safety advocate for the branch.
Ensures safety policies and procedures are followed.
Suggests operational improvements related to safety.
Immediately corrects unsafe conditions in the warehouse.
Immediately reports safety accidents, injuries, and incidence. Assists with the collection of safety data for accurate report completion.
Other
Safety Sensitive Position: the ability to perform job functions in a constant state of alertness and in a safe manner.
Maintains proficiency with company computer systems in aspects related to job, such as data entry, messaging, call logs, data notations, queue updates, batching, or other job & office functions and requirements.
Other duties as assigned. As with any evolving organization, the job description is not designed to cover or contain a comprehensive listing of work activities, duties, or responsibilities. Additional or other duties, responsibilities, assignments, and activities may change or be assigned at any time with or without notice.
Preferred Job Requirements
High School diploma or its GED equivalent and some college coursework in business, supply chain, or related field 5 or more years’ experience with warehousing, supply chain, and related function
Minimum Job Requirements
High School diploma or its GED equivalent
3 or more years’ experience with warehousing, supply chain, and related functions.
Demonstrated knowledge of MS Office suite applications (Word, Excel, PowerPoint, Outlook)
Aptitude for mathematical operations and numerical analysis.
Use computers, photocopiers, scanners, phone systems and meeting and virtual platform sharing relative to the needs of the job.
Minimum keyboarding skills of 40 words per minute.
Physical Requirements
Warehouse
7-10 hours worked per day; up to 40-43 hours worked per week
Bending 1-3 hours per day
Climbing ladders or stairs 1-3 hours per day
Climbing on and off fork trucks 1-3 hours per day
Driving Big Joe 1-3 hours per day
Driving Forklift 3-6 hours per day
Lifting 25-50 pounds 3-5 hours per day
Lifting up to 100 pounds 1-3 hours per day
Pushing / Pulling up to 300 pounds 1-3 hours per day
Reaching above shoulder 0-1 hour per day
Repetitively using foot motion for driving 1-6 hours per day
Sitting 1-6 hours per day
Squatting 0-1 hour per day
Standing 1-3 hours per day
Stooping, kneeling, crouching or crawling 1-3 hours per day
Twisting (at waist) 0-1 hours per day
Using close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Using hands and arms 6-8 hours per day
Walking 3-5 hours per day
Supervisor Responsibilities
Oversees the daily workflow of the warehouse
Hires and trains warehouse supervisors.
Coaches, develops and leads the team.
Conducts performance evaluations that are timely and constructive.
Essential Job Duties
Management
Conducts regular staff touch bases to provide individual feedback, assignment status, goal review, and coaching. Uses company tools such as the GROW model or EPNs as needed to address sub-standard work performance.
Recognizes staff for superior customer service, goal accomplishment, or other satisfactory work performance.
Supports and adheres to company policies and procedures, especially those commonly challenged in the workplace such as dress code, attendance, professionalism, and productivity. Seeks supervisor and HR partnerships in addressing issues as needed. Approaches all employment matters with a solution oriented, professional, and legally compliant mindset.
General
Responsible for the order, organization, and cleanliness of the warehouse.
Responsible for maintaining locations as identified on the computer system for all items in the warehouse.
Ensures all shelves and product locations are accurately labeled in the appropriate physical location.
Ensures accurate and timely facility inspection is performed monthly.
Performs building maintenance duties as directed.
Communicates concerns to assigned manager and corporate personnel as needed.
Performs branch walkthrough with corporate personnel as needed.
Answer job queues and messages in a prompt manner.
Supervisory
Provides proper employee materials handling equipment and product handling procedures.
Partners with assigned manager to ensure appropriate staff coverage at the branch
Regularly provides employee performance feedback to the assigned manager as well as on employee reviews.
Performs as the top safety advocate for the branch.
Ensures safety policies and procedures are followed.
Suggests operational improvements related to safety.
Immediately corrects unsafe conditions in the warehouse.
Immediately reports safety accidents, injuries, and incidence. Assists with the collection of safety data for accurate report completion.
Other
Safety Sensitive Position: the ability to perform job functions in a constant state of alertness and in a safe manner.
Maintains proficiency with company computer systems in aspects related to job, such as data entry, messaging, call logs, data notations, queue updates, batching, or other job & office functions and requirements.
Other duties as assigned. As with any evolving organization, the job description is not designed to cover or contain a comprehensive listing of work activities, duties, or responsibilities. Additional or other duties, responsibilities, assignments, and activities may change or be assigned at any time with or without notice.
Preferred Job Requirements
High School diploma or its GED equivalent and some college coursework in business, supply chain, or related field 5 or more years’ experience with warehousing, supply chain, and related function
Minimum Job Requirements
High School diploma or its GED equivalent
3 or more years’ experience with warehousing, supply chain, and related functions.
Demonstrated knowledge of MS Office suite applications (Word, Excel, PowerPoint, Outlook)
Aptitude for mathematical operations and numerical analysis.
Use computers, photocopiers, scanners, phone systems and meeting and virtual platform sharing relative to the needs of the job.
Minimum keyboarding skills of 40 words per minute.
Physical Requirements
Warehouse
7-10 hours worked per day; up to 40-43 hours worked per week
Bending 1-3 hours per day
Climbing ladders or stairs 1-3 hours per day
Climbing on and off fork trucks 1-3 hours per day
Driving Big Joe 1-3 hours per day
Driving Forklift 3-6 hours per day
Lifting 25-50 pounds 3-5 hours per day
Lifting up to 100 pounds 1-3 hours per day
Pushing / Pulling up to 300 pounds 1-3 hours per day
Reaching above shoulder 0-1 hour per day
Repetitively using foot motion for driving 1-6 hours per day
Sitting 1-6 hours per day
Squatting 0-1 hour per day
Standing 1-3 hours per day
Stooping, kneeling, crouching or crawling 1-3 hours per day
Twisting (at waist) 0-1 hours per day
Using close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Using hands and arms 6-8 hours per day
Walking 3-5 hours per day
